Driver - Permanent (VS)

Job Description

Job Description

Job Title: Medical Equipment Driver

Location (On-site, Remote, or Hybrid?): Helena, MT 59601 (onsite)
Contract Duration: Permanent

Working Hours: Monday through Friday, 8:00 AM to 5:00 PM

 

SCHEDULE & COVERAGE

• Monday through Friday, 8:00 AM to 5:00 PM
• Full-time position combining medical equipment delivery, patient education, and customer service
• Coverage Area
• Helena, Montana and surrounding communities
• Some patients may be located up to 1.5 hours from the branch
• Daily travel throughout the assigned territory
• On Call Expectations
• On call rotation approximately every other week

LOCATION REQUIREMENT

• Candidates should reside within a reasonable commuting distance of Helena, Montana

VEHICLE REQUIREMENTS

• Valid driver's license with a clean driving record required
• Company vehicle provided

INTERVIEW PROCESS

• Interview format determined by local leadership

ROLE REQUIREMENTS

• Strong driving skills required
• Excellent customer service skills
• Basic computer proficiency required
• Healthcare or DME experience preferred but not required

LOCATION DETAILS: WHY HELENA?
Helena combines the charm of Montana's capital city with incredible outdoor recreation and a welcoming community.

• Surrounded by mountains, lakes, and year round outdoor activities
• Affordable lifestyle with a strong sense of community
• Excellent opportunities for hiking, fishing, hunting, skiing, and camping
• Growing regional healthcare market serving communities across Central Montana
• Ideal for candidates who enjoy both independence and the outdoors

OVERVIEW
This role combines customer service, logistics, medical equipment delivery, and patient education into one rewarding career. You'll become the face of Rotech by delivering essential medical equipment, educating patients on its safe use, and providing outstanding service both in the field and in the branch.

• Deliver, set up, maintain, and retrieve home medical equipment, oxygen equipment, and supplies
• Educate patients and caregivers on the safe operation, maintenance, and proper use of medical equipment
• Complete delivery paperwork, work orders, manifests, route sheets, invoices, and patient documentation accurately
• Coordinate deliveries with branch personnel to ensure timely patient service
• Assist with patient intake, insurance verification, referrals, and customer service calls as needed
• Prepare documentation for billing, sales representatives, and referral tracking
• Respond professionally to walk in patients, caregivers, and referral sources
• Maintain assigned company vehicle and equipment in a clean, safe, and professional condition
• Report equipment hazards and product concerns in accordance with company policies
• Participate in the on-call rotation to support patient needs after business hours

WHAT TO EXPECT

• Stable Monday through Friday schedule
• Company vehicle provided
• Combination of driving, patient interaction, equipment delivery, and office support
• Significant windshield time throughout Central Montana
• Opportunity to make a meaningful impact on patients receiving care at home

QUALIFICATIONS

• High school diploma or GED required
• Valid driver's license with a clean driving record

Preferred

• Healthcare or medical equipment experience
• One year of customer service, delivery, or logistics experience
• Medical terminology knowledge
• Mechanical aptitude for troubleshooting equipment

SKILLS

• Excellent customer service and communication skills
• Strong organizational and time management abilities
• Ability to multitask in a fast-paced environment
• Basic computer proficiency
• Ability to work independently and as part of a team
• Professional and compassionate interaction with patients and caregivers

TECHNICAL REQUIREMENTS

• Microsoft Outlook, Word, and Excel
• Email and electronic documentation systems
• Internet navigation and research
• Standard office equipment including phones, printers, scanners, and tablets
• Ability to safely load, unload, transport, and troubleshoot medical equipment

PHYSICAL REQUIREMENTS

• Ability to lift and transport patient equipment weighing at least 65 pounds
• Frequent standing, walking, bending, lifting, and driving throughout the workday
• Close visual acuity for paperwork, tablets, and equipment
• Regular exposure to patient environments and contagious pathogens
• Must comply with Rotech's Respiratory Protection and N95 Mask Fit Testing Policy, including annual recertification

\nCompany Description

TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal.

We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness.

Company Description

TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal. \r\n\r\nWe serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness.