Entry-Level Admin Assistant

Job Description

Job Description

Are you organized, personable, and someone who enjoys being the person everyone can count on? We’re looking for an Administrative Assistant to join a busy insurance agency and help keep the office running smoothly.

This is a high-paced, customer-facing position where no two days are exactly the same. You’ll be one of the first faces our customers see and will play an important role in creating a welcoming, professional experience for every client who walks through the door or calls the office.

Responsibilities

What You’ll Do

• Greet customers and visitors with a friendly, professional attitude

• Answer incoming phone calls and direct customers to the appropriate team member

• Assist customers with general questions and requests

• Schedule appointments and help manage the agency calendar

• Enter and update customer information accurately in agency systems

• Process paperwork, scan documents, and maintain organized files

• Assist insurance agents with administrative and customer service tasks

• Follow up with customers and help ensure requests are handled promptly

• Communicate with clients by phone, email, and in person

• Help keep the office organized and running efficiently

• Support the team with additional administrative projects as needed

Requirements

What We're Looking For

• Friendly, professional, and customer-focused

• Highly organized and able to manage multiple priorities

• Comfortable working in a fast-paced environment

• Strong communication and interpersonal skills

• Detail-oriented, dependable, and proactive

• Comfortable answering phones and interacting with customers throughout the day

• Proficient with computers and able to learn new systems quickly

• A positive attitude and willingness to jump in wherever help is needed

• Previous insurance or office experience is a plus, but not required

Benefits

• Career Growth Opportunities
• Hands on Training
• Flexible Schedule