Help Desk Supervisor - IT Operations Lead
General Dynamics Information Technology
General Dynamics Information Technology is seeking a Help Desk Supervisor to oversee personnel issues, conduct reviews, and resolve higher-level customer issues. You will collaborate actively to improve workflow processes and ensure all teams are performing their tasks effectively. The role requires a Bachelor’s degree and 5+ years of experience, along with a TS/SCI w/Poly security clearance. Position is located in Annapolis Junction, MD, with a Monday to Friday day shift requirement. CompTIA Security+ certification must be obtained within 3 months of employment. #J-18808-Ljbffr General Dynamics Information Technology
$60k - $70k
Role Summary We are seeking a proactive On‑Site IT Operations & Project Lead to drive our IT infrastructure and employee experience at our expanding... ...weekends may be required during cutovers/moves) Primarily desk‑based, with regular activities including organizing the...SuggestedFull timeWork at officeLocal areaRelocationMonday to FridayWeekend workAfternoon shift$60k - $70k
Ricoh Biosciences in Baltimore, Maryland is seeking a proactive On-Site IT Operations & Project Lead to enhance our employee experience and manage IT infrastructure. You'll bridge Global Group IT with local operations, overseeing significant projects like office relocations...SuggestedWork at officeLocal areaRelocation$79.4k
ASM Research, An Accenture Federal Services Company in Annapolis, Maryland, seeks a Field Office Support Lead to manage IT support operations. This role involves coordinating technician dispatches, troubleshooting hardware and software, and maintaining compliance with...SuggestedRemote jobWork at office$107.74k - $126.5k
...No Job Description: HELP DESK SUPERVISOR Advance how our customers operate while you advance your career. Join... ...an impactful career in enterprise IT, collaborating with people who are... ...for technicians applying for team lead and trainer positions when/if applicable...SuggestedContract workTemporary workTraineeshipFor subcontractorImmediate startRemote workWorldwideAll shiftsMonday to FridayFlexible hoursShift work$36.42 - $52.76 per hour
Position Objective The Supervisor is responsible for ensuring that the... ...annual staff reviews for help desk staff as well as provide periodic... .... Two years in a Healthcare IT role preferred. Two years in... ...role either directly leading resources or leading projects...SuggestedFull time- Help Desk Supervisor Advance how our customers operate while you advance your career. Join GDIT as a Help Desk Manager and... ...an impactful career in enterprise IT, collaborating with people who are... ...for technicians applying for team‑lead and trainer positions when applicable...Contract workTraineeshipFor subcontractorAll shiftsMonday to FridayShift work
- Link Solutions, Inc. is seeking a Service Desk Incident Manager to join their team at Adelphi, MD. The successful candidate will oversee... ...Secret Clearance and have a degree or significant experience in IT or Service Desk environments. Benefits include paid holidays, medical...Temporary workRelocation package
$201.37k - $236.9k
...issuance and issue validation across IT and business functions. By... ...regions (US, EMEA, APAC). Lead Coinbase’s global IT &... ...information technology, cybersecurity, operational resilience, outsourcing, and... ...strong control behaviors, and helping teams that need support to...Work at officeLocal area- Dormont Manufacturing Co is seeking a Supervisor of Biomedical Engineering in Annapolis, MD. This role involves managing the day-to-day operations of clinical engineering initiatives, ensuring compliance with AAMC policies, and overseeing the maintenance of biomedical...
- ...is searching for an experienced Project Manager in Maryland to lead IT and web-based system support efforts. The Project Manager will... ...including managing IT systems and supporting mission-critical operations. Strong leadership and proactive issue management skills are...
$69.7k - $91.35k
...documentation, and training materials align with operational needs and continuity‑of‑operations... ...planning and testing for ServiceNow, helping validate procedures and update documentation... ...administration concepts, or with comparable IT service‑management platforms. ~ Ability...Contract workWork experience placementWork at officeRemote work$166.35k - $195.7k
...Join Coinbase's Internal Audit team as an IT Manager and own end-to-end delivery of... ...across our cloud infrastructure, security operations, and crypto-native systems. We're looking... ...develop talent, assessing candidates and helping build a high-performing, technically credible...Work at officeLocal area- ...for the Defense Intelligence Agency’s SITE III. This role is essential in overseeing small technical projects within the enterprise IT environment, ensuring compliance with requirements and standards. The ideal candidate will have a strong background in project management...
- ...Research, An Accenture Federal Services Company, is seeking an Operations Manager - DDLC Support to lead daily delivery operations. The role involves planning... .... The Operations Manager will work closely with IT, logistics, and security teams to drive continuous improvement...
$84.9k - $91.35k
...The Asset & Configuration Mgmt Lead directs lifecycle management... ...integrations with discovery tools and IT service‑management platforms... ...data quality that supports operations and audits. Coordinate... ...integrating it with discovery, service‑desk, and change‑management tools....Contract workWork at office- Serco is seeking a Systems Engineer based in Annapolis, Maryland to lead Service Desk operations. The role involves troubleshooting complex IT issues, developing performance metrics, and coordinating support activities. Required qualifications include an active DoD Secret...Full time
$300k - $365k
...protects our people, facilities, and operations worldwide. The function spans... ..., and crisis management — and it's growing quickly as Anthropic... ...Strategy & Operations Lead to architect, scale, and operationalize... ...an immigration lawyer to help with this. Annual Salary: $30...Contract workWork at officeWorldwideVisa sponsorshipFlexible hours$95k - $110k
KeHE Distributors, LLC is seeking a Production Operations Controller in Maryland. The role involves coordinating inbound and outbound operations, collaborating with various departments, and ensuring performance metrics are met. Ideal candidates will have a Bachelor’s degree...Full time- A leading technology firm in Maryland is seeking a Technical Project Manager to consult on advanced information technologies. The role involves leading complex IT projects, providing specialized solutions, and requires a Bachelor's degree with 12 years of IT experience...
- ...technology solutions company is seeking a Program Manager for their Multi-Level Secure Voice and Video program. This role involves driving IT projects by coordinating with teams and stakeholders, ensuring adherence to budgets, and managing project scopes and performance....
- A technology services provider is seeking a Program Manager to lead an IT and telecommunications team. The role requires providing oversight across enterprise services, managing infrastructure, and working with government customers. Candidates must have project management...
- ...seeking a hands-on Service Delivery Leader to oversee operational performance and lead a client-facing healthcare Service Desk team. This full-time, remote role focuses on... .... The ideal candidate will have over 3 years in IT Service Desk operations, preferably in...Remote jobFull time
$70.6k - $141.2k
Ll Oefentherapie is seeking a Consulting Project Principal Consultant to lead project delivery and provide strategic consulting within Oracle Health. The role requires a Bachelor's degree in relevant fields and extensive experience in project management. The salary range...Contract work$114k - $142k
...Services, Depot/Advanced Exchange, Help Desk, MDM support, and Telecom... ...by communicating and leading specific customer initiatives... ...demand input to Sales Inventory Operations Planning (SIOP). Leverage... ...cross-functional teams (e.g., IT, customer support, marketing)...Temporary workWork experience placementRemote workFlexible hours$220k - $230k
...Description The team is looking for a Help Desk Lead who can: Manage project help desk Jira... ...and monthly performance, incident, and operational metrics. Required Experience Demonstrated... ...customers and end users. Provide support to IT systems, including day‑to‑day operations...Immediate startRemote work- Diné Development Corporation is seeking a Senior Business Development / Capture Manager to lead efforts in identifying and winning Federal Civilian IT contracts. This hybrid role demands a track record of success in business development and capturing complex contracts within...
$125k - $157k
TekSynap is seeking an IT Portfolio Manager for the Defense Intelligence Agency’s SITE III project. This role involves leading IT portfolio planning, ensuring strategic alignment, and optimizing IT investments. Candidates must have a strong background in IT governance,...- ...IT Project Manager Chaney Enterprises is at a pivotal point in our growth. Over the... ...exceptional IT Project Manager who can lead complex enterprise projects, integrations... ...solutions are designed to meet Chaney’s operational needs and strategic objectives. Risk Management...Full time
- ...by the relentless pursuit to help keep people safer everywhere.... ...DescriptionThe Program Manager Lead holds a critical role in overseeing... ..., managing large enterprise IT systems, and working with... ...ASTRO System, ensuring efficient operations and effective collaboration across...Full timeContract workFor subcontractorRelocation
- AV is seeking a skilled System Administrator III to lead IT infrastructure management, ensuring high availability and security. The ideal candidate has extensive experience, particularly in large enterprises, and an active TS/SCI clearance. This role involves hands-on design...
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