Hybrid NA IT Service Center Leader - AI-Driven Support
SSA Marine, Inc
SSA Marine, Inc. in Seattle seeks an IT Service Center Manager (North America) to lead the North America Service Center within the Global Service Desk, blending in-person and remote work. You will drive regional service delivery, workforce leadership, and continuous improvement across North America. You will partner with multiple IT teams to ensure standardized processes, data-driven decisions and a high-quality customer experience while advancing automation and AI-enabled support capabilities. #J-18808-Ljbffr SSA Marine, Inc
$125k - $140k
The IT Service Center Manager (North America) is responsible for... ...across North America support operations which... ...shared services, data-driven decision making, knowledge... ...insights, automation, and AI-enabled service... ...relationships with business leaders, IT teams, and...SuggestedWork at office$121.5k - $188.5k
...marketers use to reach customers. This role supports and evolves our Customer Data Platform (... ...technical detail and energized by using AI tools to explore data and prototype ideas... ...management experience in a technology-driven environment, or other relevant experience...SuggestedFull timeContract work$117.24k - $175.92k
...alive. That’s why we’re driven to create gear and... ...Your Job:As the Manager, IT Service Desk at Brooks, you are... ...global end user technology support services. You will lead... ...through automation and AI agents, and shift the... ...a high-quality, human-centered support journey.Apply product...SuggestedFull timeFor contractorsLocal areaRemote workShift work- ...a reality where it matters. Help us... ...with Reinvention Services and Engines. Our... ...transformation, driven by the need to... ...accelerators, and AI enabled delivery... ...development and support/lead client... ...of the world’s leaders in helping drive... ...Irvine, 300 Spectrum Center Dr, ACN Tech; Cincinnati...SuggestedFull timeWork experience placementLive inWork at officeLocal area
- ...drive program execution, data-driven decision-making, and technical... ...program management, SQL analytics, AI-assisted workflows, and data... .... Location: Remote US; hybrid opportunities available in NYC... ...communicate findings effectively and support real-time business decision-...SuggestedWork experience placementImmediate startRemote work
- ...own and grow a strategic Meta relationship focused on AI training data and data services supporting Family of Apps (Facebook and Instagram) and Superintelligence... ...a book of business exceeding $10M and requires a leader who can personally acquire, develop, and manage client...
- ...time, permanent Agricultural Services Coordinator (MA3) position that... ...and seasonal farmworkers and supports WorkSource offices with... ...agricultural labor markets and are driven to create equitable,... ...statewide training using Human Centered Design (HCD) and Lean principles...Permanent employmentFull timeCasual workSeasonal workWork at officeRemote workFlexible hours
$137.88k - $240.4k
...evolving domain of AI security.This role owns... ...governed, and AI-driven systems are assessed... ...premises, Azure, and hybrid environments, partnering with IT Infrastructure and Cloud... ...” paid community service timeLearning and... ...employer-sponsored VISA support to begin or remain...Remote workVisa sponsorshipShift work- Laird Norton Wetherby is seeking a Client Services Business Manager to serve as the operational... ..., budgeting, and communications to support client service leaders and advisors. Based in Seattle or San Francisco, this hybrid position requires at least 2 days on-site...Remote work2 days per week
- Salesforce seeks a Senior Vice President / General Manager, Operating Unit Lead to steer the AMER Professional Services portfolio and scale AI-native delivery across the region. You will drive utilization, bookings, and revenue while aligning with Sales to ensure market...
$190k - $235k
...Manager, Platform Services Hybrid - Seattle Who we... ...industry leading AI, the Motive platform... ...strategic operational leader. Reporting... ...durable solutions that support departmental and... ...off matrices. Data-Driven Approach:... ...Administration Regulations. It is Motive's policy...Contract workTemporary workFor contractorsWork experience placementFor subcontractorWork at officeShift work$128.44k - $163.12k
...is to Accelerate Growth with AI-Driven Unified Video Ad Measurement.... ...design scalable workflows to support iSpot’s rapid expansion.Responsibilities... ...or Accounting Advisory Services strongly preferredUS GAAP... ...PolicyiSpot supports a hybrid and flexible workplace. Depending...Full timeContract workPart timeWork experience placementWork at officeLocal areaRemote workWork from homeFlexible hours3 days per week1 day per week- ..., starting conversations, and directly supporting efforts to shift the future of farming... ...accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a... ...protected by applicable law. As a values-driven, people-first company, we are committed...Work at officeLocal areaShift work
$146k - $236.5k
...Inclusion. We weave AI into the fabric of... ...barrier to impact. Our hybrid teams collaborate... ...Manager - AI Self-Service & Partner Knowledge... ...intelligent, AI-driven self-service platforms... ..., and operational support.AI & Intelligent Automation... ..., Engineering, IT, Data Analytics,...Full timeWork at officeRemote workWorldwideVisa sponsorshipWork visa$140k - $192.5k
...and Inclusion. We weave AI into the fabric of... ...barrier to impact. Our hybrid teams collaborate across... ...SummaryAs a Professional Services Consultant focused on SASE... ...success, you will be supported by our Professional Services... ...Technical Assistance Center (TAC) and Account Teams...Full timeRemote workVisa sponsorshipWork visa$124k - $280k
...specialise in providing consulting services on optimising operational... ...strategies, and offer guidance and support to help clients streamline... ...will lead the development of AI-enabled operating models and transformation... ...- Lead the creation of AI-driven operating models and...Full timeH1b$191k - $297k
...role is offered as hybrid in Seattle, WA.... ...team sits at the center of Nordstrom's security... ...for a senior leader to own the operational... ...posture, and service delivery of Nordstrom... ...state and on what "supportable" means before it ships... ...security, or IT operations, including...Full timeContract workWork at office$176k - $264k
...seeking a Director for End User Services to lead global teams and... ...regions. This role demands strong IT operations knowledge, exceptional... ...a high-trust, proactive support environment. The ideal candidate... ...and drive innovation through AI and automation in support processes...$169.01k - $370.53k
...a collaborative, team-driven culture. At KPMG, our people... ...to join our Managed Services practice.... ...adoption of cloud and AI-enabled technologies by... ...architecture, and business leaders to embed security into... ...well-being benefits to support your mental health. Depending...Full timeH1bLocal area$151.2k - $204.6k
...Technical to own the product and service roadmap for Amazon... ...optimization.A day in the lifeDays center on customer engagement—meeting... ...billing and packet core or AWS AI tools. Close partnership with... ...and hiring process, including support for the interview or onboarding...Flexible hours$177k - $239.4k
...primary strategic bridge between Customer Service and Connect, developing strong... ...experience Technologies: Flow Support Network AI Cloud More: We are Amazon Customer... ...to turn Customer Service from a cost center into a growth driver by building...Full time- ...repair, or design services, and takes the... ...any issues. Supports account... ...is a technology leader dedicated to driving... ...critical data center infrastructure for AI, cloud, and hybrid cloud and advances... ...HealthTech. It is engineering... ...solutions enabling AI-driven growth....Contract workWork at officeLocal areaRemote workWorldwideShift work
$150k - $200k
...Environmental Client Service Leader Seattle, WA Are you driven to grow, lead, and make a meaningful impact? At Apex, we're building more than a consulting... ..., due diligence, hazardous building materials, and supporting our infrastructure engineering natural resources...Temporary workLocal areaRelocation package$22.5 - $25 per hour
BGIS is currently seeking a Facility Services Coordinator to join the team in Seattle, WA... ...capital planning. Its range of solutions, supported by efficient systems, processes, and... ...bookings as part of the virtual service center model including lodging work requests using...For contractorsLocal areaFlexible hours$152.2k - $205.9k
As part of the AWS Applied AI Solutions organization, our vision is to provide... ...blends human expertise with AI-driven interactions, supporting billions of customer engagements globally... ...those campaigns connect into inbound service to create seamless, personalized customer...WorldwideFlexible hours$151.2k - $204.6k
...experiences (CX) across AWS services with the focus on... ...influence them in products like AI Services, GenAI/Agentic... ...and articulate data driven insights to both technical... ...roadmaps that guide IT transformations toward cloud... ...process, including support for the interview or onboarding...Immediate startWorldwideFlexible hours$70.61k
...engage, and upgrade donors in support of revenue goals and long-... ...upgrades through strategic, data-driven fundraising and engagement... ...Seattle and is eligible for hybrid/occasional telework. Key Responsibilities... ...improve fundraising, donor services, and membership program...Full timeTemporary workWork at officeRemote workShift workWeekend workDay shiftAfternoon shift- ...the delivery of an AI-powered security... ...impact platforms and services across the firmOwn... ...of an AI‑driven security copilot that... ...outcomesInfluences peer leaders and senior... ...health and wellness centers, a retirement savings... ...reimbursement, mental health support, financial...
$148.7k - $201.2k
Amazon Customer Service is reimagining the associate experience from... ...Journey. You'll own how we deliver AI-native capabilities—... ...impact timelines- Drive data-driven program management through analysis... ...and hiring process, including support for the interview or onboarding...Flexible hours$145.9k - $234.2k
...project and program management of AI-readiness initiatives at... ...Management - take a structured, data-driven, and risk-based approach to... ...a culture of continuous service improvement and service excellence... ...being resources are designed to support you—at work, at home, and...Permanent employmentFull timeWork at officeWork from home
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