Lead Technician

Job Description

Job Description

Benefits:

• Company parties
• Competitive salary
• Opportunity for advancement
• Training & development

Benefits/Perks

• Recession-Proof Industry Providing The Opportunity To Give Back
• Competitive Compensation
• Industry Training and Advancement Opportunities

Company Overview
Rytech is a nationally recognized leader in the water damage industry. Our principles are based on integrity and accountability. At Rytech you get a unique opportunity to work with Franchises across the country, third-party administrators, and carriers to create a seamless experience.
If you love building relationships and creating quality results, Rytech is the place for you!

Job Summary
A Lead Technician is second in command, responsible for the locations performance and development in accordance with the Rytech Operations Manual. The activities listed do not encapsulate all responsibilities of a Lead Technician. Lead Technicians are employees that have displayed the skills, leadership abilities and exceptional attitude who assist the Mitigation Project Manager, facilitate production and some admin functions.

Responsibilities

• Be available by phone and email during scheduled duty hours / after hours.
• Facilitate communication between Mit PM and Technicians.
• Maintain a company vehicle, tools, and consumables to a high standard.
  • Assist PM during location vehicle inspections.
  • Assist PM in updating Fleet Vehicle Handbook sheets, SDS sheets, and Vehicle maintenance sheets.
• Ensure job sites are clean, absent of safety violations, and inspection ready for PM.
• Assist PM with annual employee evaluations for technicians.
• Assist PM with continual training of technicians using the Ops. Manual and Training Portal. Along with ensuring technicians obtain and maintain WRT, ASD, and AMRT (mold only) certifications.
• Assist PM with leading weekly meetings to facilitate training and safety for the location.
• Assist PM with reviewing estimates, dispatching assignments, and responding to email correspondence in a timely manner.
• Assist PM in Creating, maintaining, and participating in the on-call roster.
• Complete water damage/mold remediation jobs to a high standard.
• Maintain claims daily in the MICA app at a high standard.
• Communicate daily with customers/other team members.
• Lead by example by demonstrating:
  • good time management w handling existing/new assignments.
  • the proper way to follow Rytech safety protocols.
  • the proper way to wear PPE.
  • the proper way to scope water damage/mold remediation claims.

Qualifications

• Mitigation/Remediation estimating and scoping experience
• Highschool or GED
• Two years of Mitigation/Remediation experience is preferred
• Results-driven, activity-oriented, and supportive of aggressive targets.
• Must be able to lift and maneuver heavy equipment, contents, or debris for extended time periods.
• Must be able to pass a Respirator fit test/utilize PPE(Personal Protective Equipment)
• Excellent customer service skills.
• Able to perform physical work including common lifting and bending tasks in the industry.
• Excellent interpersonal, communication, oral, and written skills
• Must be computer literate and comfortable with computer programs such as Microsoft Office, Dash, and MICA.