Design Consultant

Job Description

Job Description

About Waterworks

When you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large. 

What We Provide

What gives us an edge over our competitors is our people. We work in a highly collaborative, creative environment that values each team member’s contributions to our mission. We empower our associates with extensive training, career growth opportunities, competitive salaries, bonus potential and a comprehensive benefits package including medical/dental/vision, and 401k retirement savings plan. We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer day.  The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion.

The Role

Are you a dynamic sales professional who thrives both in-person and with outside marketing opportunity? Do you love the energy of a beautifully designed showroom but also get a thrill from uncovering new business opportunities beyond the walls? If you're a relationship-builder with a hunter’s mindset, this role is your perfect fit.

As a Design Consultant, you’ll work with clients in the showroom and proactively pursuing new business through outside marketing. You’ll be the trusted advisor to architects, designers, contractors, and homeowners, delivering tailored solutions and exceptional service that drive revenue and build long-term loyalty.

What You’ll Do

Engage clients in the showroom with a polished, consultative approach that turns inspiration into action.

Pursue outside sales opportunities—prospect, network, and build relationships with key decision-makers in the design community.

Own your book of business with full accountability for growth, profitability, and client satisfaction.

Deliver tailored solutions that reflect each client’s vision, backed by deep product knowledge and design expertise.

Act as a brand ambassador, representing our values and elevating every interaction with professionalism and passion.

What You Bring

A hunter mentality—you’re energized by goals, driven by results, and fearless in pursuing new business.

A consultative sales style—you listen, understand, and deliver solutions that exceed expectations.

A strong presence in both showroom and field settings, with excellent communication and follow-up skills.

A passion for design, luxury, and creating exceptional client experiences.

This is a high-impact role for someone who wants the best of both worlds: the elegance of a showroom and the excitement of outside marketing. If you're ready to grow your career with a brand that values initiative, creativity, and results—this is the role for you.

• Market Waterworks brand and products to your assigned Waterworks client list, and client leads provided by the company. Generally, all marketing is the to the trade.
• Meet or exceed assigned marketing, quote, order and sales goals
• Cultivate and expand relationships with clients by deeply understanding their needs and presenting compelling solutions.
• Actively pursue new clients through social media, networking, territory outreach, and leveraging existing contacts
• Develop and execute a marketing plan that generates leads, project quotes, and sales.
• Meet with clients in their offices, virtually or in-showroom to confidently pitch Waterworks products to secure orders
• Manage all phases of client projects including initial meetings, product specification and selection, providing quote and pricing, following up to close sale and take payment
• Provide monthly/weekly updates to your manager: pipeline and project status, marketing activities using CRM
• Provide a superior client experience to enhance long-term relationships, brand loyalty, and increase market share
• Actively participate in industry and showroom events; i.e. networking events, CEU presentations, lunch and learns, etc.
• Other projects and activities as needed to drive sales and/or grow market share

• 3+ years of outside/inside sales and/or business development experience in the high-end, luxury brand environment
• Proven track record of consistently meeting or exceeding sales and marketing quotas and goals
• Success with developing new business
• Exceptional communications skills, both verbal and written
• Digitally savvy
• Ability to listen and translate client’s needs into sales
• Strong persuasion, negotiation skills and the ability to influence others; close sales transactions/deals
• Self -motivated and possess the ability to manage multiple tasks and projects simultaneously
• Proficient in Microsoft Office Suite; CRM and other sales tracking tools
• Plumbing and/or tile industry experience preferred
• Ability to market outside of the showroom up to 50% of week

Compensation for this role is base salary plus a generous commission plan. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Our Values

Be Authentic:   Engage in real conversations. Communicate honestly with respect and professionalism.

Raise The Bar: Share ideas to uphold our standard of excellence. Never settle for less than the best.

Own It:   Be responsible for your results. Empower yourself and others to step forward and lead.

Partner For Perfection:   Collaborate with peers and teammates to deliver superior service to our clients.

Love What You Do & Do What You Love: Generate excitement and enthusiasm for our brand and company.

Waterworks is committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Waterworks is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

Waterworks may require physical requirements within its Showroom locations as follows:

Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques. Ability to maneuver effectively around showroom floor, stock room and office. Position could entail periods of standing, twisting, stooping, kneeling, squatting, bending and climbing. Licensed to drive preferred. Ability to travel locally or out of state.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.