Mechanical Claims Adjuster

Are you a skilled mechanic looking to shift gears in your career? Insight Global is seeking a Mechanical Claims Specialist for a 12 month contract-to-hire to join our expanding customer contact team. In this role, you’ll transition from the physical demands of the shop floor to a comfortable office environment where you will leverage your automotive expertise and in-depth knowledge of vehicle mechanics to assess and process mechanical claims.

REQUIRED SKILLS AND EXPERIENCE

At least 2 years of proven experience as an automotive mechanic or in a related mechanical field. A strong understanding of vehicle repair processes and the talent to clearly discuss elements of the repair process with both mechanical and non-mechanical individuals. Excellent verbal communication skills with the ability to clearly and effectively articulate information to callers, colleagues, and stakeholders over the phone. Prior success in a customer service role including experience resolving complex requests and ensuring outstanding customer satisfaction. High school diploma or GED required. Exp with MS teams and Office.

NICE TO HAVE SKILLS AND EXPERIENCE

ASE certification is a plus.

COMPENSATION

$25/hr to $31/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. #J-18808-Ljbffr Insight Global