Treasury Fulfillment Advisor - Implementation Project Consultant

Overview This role serves as the primary interface for a small portfolio of high revenue, complex Treasury clients, leading, directing, influencing, and coordinating the implementation of treasury, cash management, card, merchant, and depository products and services. Responsibilities Consult with clients during the implementation of treasury product packages. Facilitate internal and external client calls to work through implementation requests for successful completion. Troubleshoot, research, and respond to internal client team requests for resolution. Leverage key stakeholders to drive process improvement and operational excellence. Provide coaching to teammates relative to productivity, client satisfaction, and problem resolution. Resolve complex escalations using sound judgment and decision making. Qualifications Strong understanding of disciplined development methodologies and the ability to consistently apply best practices, standards, and procedures. Proven ability to build and maintain effective working relationships with peers, client groups, and senior management. Demonstrates strong ownership, initiative, and excellent follow through on assignments. Comfortable engaging directly with clients and business partners, with a track record of successful client interaction. Effective presentation skills with the ability to communicate ideas clearly in group settings. Hands-on experience in requirements gathering and translating business needs into actionable deliverables. Self-motivated and able to work independently with minimal supervision. Solid knowledge of project management practices, with the ability to deliver projects on time and within budget. Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook). Excellent written, verbal, and presentation communication skills. Ability to convert high-level concepts into detailed, actionable information tailored to diverse audiences. Skills: attention to detail, client management, critical thinking, customer and client focus, oral communications, account management, adaptability, analytical thinking, coaching, written communications, active listening, collaboration, influence, problem solving, stakeholder management. Shift & Hours 1st shift (United States of America). 40 hours per week. Compensation Annual salary range: $75,100.00 - $102,200.00, with discretionary incentive eligibility. Pay transparency details: Benefits The role is benefits eligible and includes industry-leading benefits, paid time off, and resources and support for employees. #J-18808-Ljbffr Bank of America