Executive Assistant

Job Description

Job Description

Executive Assistant & Office Manager  

Full-time | On-site in Goshen, IN | Monday to Friday 

Want to be the right hand to a company president and the person who keeps the whole office running?

TechKnowledgey, Inc. is a managed IT services company based in Goshen, Indiana. We provide a full suite of services to keep business networks running, including network management, cloud, backup, and security. We’re a tight-knit team of high performers who care for each other and our customers, and it shows: our 5-year customer retention rate is over 99%.  

What this role does: 

We’re looking for a teammate with the right mix of people, organizational, and communication skills who can fill a combination of executive assistant and office manager duties. You’ll be working closely with our founder/President, who’s an energetic guy in his Early 50’s. He’s a dedicated family man who’s involved in his community and flies small aircraft for fun. 

Executive Assistant Duties 

Be the President’s right hand. You’ll protect his time and focus, anticipate what he needs before he asks, and make sure nothing falls through the cracks. Tasks include inbox management, calendar management, scheduling, and documenting notes and action items from meetings, then driving those action items to completion. You’ll also prepare briefings before key meetings, draft communications in his voice, and regularly schedule connect and catch-up lunches with the President and high-value customers. 

Office Manager Duties 

You’ll help the rest of the team by keeping our Goshen, IN office running smoothly. You’ll manage office supplies, vendors, and facility maintenance; greet visitors; answer the main line; and coordinate onboarding for new team members. You will also help process receipts and invoices for accounting, track team PTO and the company calendar, and plan team events like our bi-weekly lunches. If it keeps the office running, we’re looking for you to own it. 

Skills you’ll need: 

• You need to mesh with our team’s workflow, which includes jumping between email, Slack, Zoom, HubSpot, and Microsoft 365 with ease.  
• You’ll work primarily with business owners and managers. We’ve got great customers, and they’re busy, direct people, so you’ll need the confidence and personality to keep up with them. 
• The ability to listen. You need to be able to see what the other person is experiencing. Good service is about listening and understanding. 
• Strong organizational capabilities, with the ability to juggle competing priorities and keep details from slipping through the cracks. 
• Comfortable managing vendors, light bookkeeping tasks, and the occasional office fix-it project. 
• Proactive and resourceful. You anticipate needs, solve problems before they reach the President, and bring solutions, not just questions. 
• Discretion and sound judgment with confidential company, customer, and personal information. 

What we offer 

• Flexible scheduling, 35 to 40 hours a week, Monday to Friday, in our Goshen, IN office. 
• Bi-weekly team lunches, because we genuinely enjoy hanging out with our co-workers. 
• Beyond paid time off, once a year, when you schedule a week of vacation, we give you $500 cash to help you enjoy it. 
• You’ll be eligible for profit-sharing after three years of service. 
• The rest of it is what you’d expect from a professional company, including competitive pay, health insurance, and eligibility for the company retirement plan after one year. 

Sound like you? Apply and include a short note on why this role fits you. 

TechKnowledgey, Inc. is an equal opportunity employer. 

TechKnowledgey, Inc is a Managed IT Services company in Goshen, Indiana. We help keep business relevant and free from fear by providing services, including network management, cloud, backup, and security services. We’re a tight-knit team of high performers who care for each other and our customers. Our 5-year customer retention rate is over 99%.

Company Description

TechKnowledgey, Inc is a Managed IT Services company in Goshen, Indiana. We help keep business relevant and free from fear by providing services, including network management, cloud, backup, and security services. We’re a tight-knit team of high performers who care for each other and our customers. Our 5-year customer retention rate is over 99%.