Service Technician

About Us We are a leader in the design, manufacturing, installation, and servicing of a diverse line of controlled environmental chambers. Our walk-in rooms and reach-in chambers are specifically constructed to maintain the stringent environmental conditions required for a wide range of specialized research, development, and manufacturing activities. Job Summary Environmental Specialties designs and manufactures a diverse product line of controlled walk-in and reach-in environmental chambers suited for an array of applications across multiple industries. With well over 100 years of combined experience in the environmental room market, our engineering team designs the most reliable, stable, and redundant solutions available today. As such, BES is the country’s most versatile and respected provider of environmental rooms for pharmaceutical, biotech, museum, and academic applications. Environmental Specialties is seeking a Field Service Technician that will be responsible performing field service, including troubleshooting, repairs and retrofits of environmental chambers and laboratory equipment. Execute field-testing, calibrations and validation testing. Perform preventive maintenance services. Service includes refrigeration, process controls and electronic systems. Assist customers by resolving problems in a prompt, efficient manner according to company policies. Assist with technical training as required. Essential Duties & Responsibilities Perform Technical Service functions including: Refrigeration System Repair Electrical / Controls System Repair Preventive Maintenance Services Instrument Calibrations System Start-up & Field Testing Validation Services Provide prompt, efficient responses to customer service and/or warranty repair inquiries. Report findings from service issues and work with technical staff to solve field problems. Produce accurate administrative reports, including timesheets, expense reports, CFC refrigerant logs, vehicle inventory, service tickets, protocols, test documentation, final reports, etc. Assist in development and upgrades for service manuals. Complete Service Tickets with detailed information on the problem found, parts needed, solution and time required. Maintain a safe and operational company vehicle including cleaning, vehicle inventory, and general maintenance. Brazing and welding of refrigeration system components. Evacuation and charging of refrigeration systems. Follow proper refrigerant handling practices. (Recovery, reclaim, and system charge) Maintain vehicle inventory stock of replacement parts. Assist with service training schools as required. Travel to customer sites as needed. Keep the Service staff informed of task status through written or verbal communications. Maintain good working relationship with all company personnel, i.e. purchasing, manufacturing, and engineering. Assist with system assembly and installation. On call for after-hours emergency service needs as designated. Confirm all travel arrangements with Service staff. Keep a neat and orderly work area while at customer site. Perform other duties as assigned by management. Qualifications Preferred Qualifications Experience with HVAC/Refrigeration technology Experience with Industrial Electrical / Electronic technology Familiarity with Electrical engineering technology CFC Certification (type II minimum and type I) Must be able to travel to customer sites as required based on customer needs (approximately 30%-40% out of town travel) Proficiency in Microsoft Office applications, (i.e., Outlook, Word and Excel). Excellent organization, communication, customer service and interpersonal skills. Scheduling and time management skills. Operate safety equipment and use safe work habits. Work in a team environment with high safety and quality standards. #enviro Benefits Health Insurance: 4 plans available to choose from with Rx coverage Heath Saving Account (HSA) and Flexible Spending Accounts (FSA) options available Dental insurance: 2 plans available to choose from Vision insurance Company-paid Accidental Death/Dismemberment coverage Company-paid Life insurance Company-paid Short-Term & Long-Term Disability coverage 401(k) Retirement Plan with company match up to the first 5% and immediate vesting Competitive Paid Days Off + Holiday Pay Weekly pay with direct deposit and per diem plan Company vehicle Gas card Employee referral incentives Employee Assistance Program (EAP) Tuition Reimbursement Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Affirmative Action Policy Please review our Affluent Action Policy. #J-18808-Ljbffr EMCOR Group