Customer Experience & Tech Specialist (Samsung/Google) - We Will Train
$15 - $18 per houruBreakifix - Austin Metro
Job Post Summary Customer Experience & Tech Specialist (Samsung/Google) - We Will Train Pay $15.00 - $18.00 per hour Extra Commission Potential $250 - $1,000+/month (Uncapped) Total Earning Potential $40K - $50K per year Location Austin, TX (Cedar Park / Domain / Round Rock) Bilingual Preference English/Spanish is a plus Job Description We are the Official Repair Service Partner for Samsung, Google, Verizon, AT&T, Dell and Asurion. We're looking for a Problem Solver to be the Face of the House – the first person customers see when they walk in with a broken device and a bad day. Your job is to turn any frustration they may have into relief. Prior repair experience helpful but not required – we provide full training and certification. What You'll Do Consult (80%): Listen to the customer, diagnose the issue, recommend the right repair, accessory or protection plan. Repair (20%): Learn to fix screens, batteries, components on the latest devices. Start a technology career. Own It: Keep the front desk organized, customers up-to-date, and data accurate. Why You Want This Job Your Results = Your Raise: Transparent commission. When you recommend the right solutions (protection plans & accessories), you get paid. Career Credentials: Earn official certifications from Samsung and Google. These stay on your resume forever. Who We're Looking For The Empath: You calm frustrated customers; you don't argue with them. The Competitor: You like seeing extra money in your paycheck for hitting targets. The Detail Hawk: You don't make typos. You care about doing it right. The Team Player: You help your coworkers win, not just yourself. Requirements Grit: Customer service is hard. We need people who stay calm under pressure. Tech Literacy: You know your way around a smartphone, or learn very fast. Availability: Day shifts and weekends as required. 5‑day workweek. Bilingual (English/Spanish) preferred but not required. Benefits On-the-job training Job Type Full‑time Work Location In person #J-18808-Ljbffr uBreakifix - Austin Metro
Vacancy posted 4 hours ago
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