Program Coordinator

Job Title: Program Coordinator Location: Springfield, Missouri Department: ISL Employment Type: Full-time Job Summary: Are you passionate about making a meaningful impact in the lives of others while leading a dedicated and compassionate team? Join our collaborative organization where your leadership and coordination skills will directly support individuals in achieving independence and personal goals. As a Program Coordinator, you will play a vital role in shaping quality care, fostering positive outcomes, influencing service excellence, and driving team success—all while working in a supportive, mission-driven environment that values growth, empathy, and innovation. In this role, you will oversee daily operations within designated service areas, ensuring high-quality, person-centered services are delivered in both in-home and community-based settings. You will coordinate care, support staff development, monitor compliance, and maintain a safe, structured, and empowering environment for individuals served. This position offers… Employee Assistance Program– 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost Mileage Reimbursement – Company paid for work functions requiring travel Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition Workplace Culture- An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce Additional Perks & Benefits- Scroll down to bottom of this post to learn more Key Responsibilities: Coordinate and lead the development and implementation of Individual Support Plans (ISPs) to ensure measurable, person-centered outcomes Supervise, mentor, and support staff to deliver high-quality services and foster professional growth Monitor the health, safety, and well-being of individuals through regular site visits and ongoing communication Collaborate with nurses, support staff, and interdisciplinary teams to ensure medical and daily living needs are effectively met Facilitate opportunities for community engagement and the development of natural supports Maintain accurate client records, documentation, and compliance with service requirements and organizational policies Conduct regular audits, reviews, and quality checks to ensure services meet established standards Manage program budgets, track expenses, and prepare financial reports and variance analyses Ensure staff training requirements are current and aligned with individual care needs Promote a clean, safe, and supportive residential environment, including oversight of procedures such as medication and financial tracking Perform additional duties as assigned to support program success Education, Experience, and/or Credential Qualifications: Bachelor’s degree from an accredited college or university Relevant experience in the field of Developmental Disabilities may substitute year-for-year for the required degree Additional Qualifications: Must have reliable means of communication Must possess strong reading and writing skills with the ability to clearly document and communicate information Current driver’s license, acceptable driving record, and current auto insurance required Must have a vehicle with a functioning air conditioner and heater if transporting clients Ability to be on-call according to regional office scheduleanalysis I accidentally truncated JSON! Need to finish it. Let's rewrite final JSON ensuring closure.We had string starting with " Job Title..." etc.We need to close the string properly. Let's reconstruct complete JSON.Let's compose the full string now.String content: Job Title: Program Coordinator Location: Springfield, Missouri Department: ISL Employment Type: Full-time Job Summary: Are you passionate about making a meaningful impact in the lives of others while leading a dedicated and compassionate team? Join our collaborative organization where your leadership and coordination skills will directly support individuals in achieving independence and personal goals. As a Program Coordinator, you will play a vital role in shaping quality care, fostering positive outcomes, influencing service excellence, and driving team success—all while working in a supportive, mission-driven environment that values growth, empathy, and innovation. In this role, you will oversee daily operations within designated service areas, ensuring high-quality, person-centered services are delivered in both in-home and community-based settings. You will coordinate care, support staff development, monitor compliance, and maintain a safe, structured, and empowering environment for individuals served. This position offers… Employee Assistance Program– 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost Mileage Reimbursement – Company paid for work functions requiring travel Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition Workplace Culture- An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce Additional Perks & Benefits- Scroll down to bottom of this post to learn more Key Responsibilities: Coordinate and lead the development and implementation of Individual Support Plans (ISPs) to ensure measurable, person-centered outcomes Supervise, mentor, and support staff to deliver high-quality services and foster professional growth Monitor the health, safety, and well-being of individuals through regular site visits and ongoing communication Collaborate with nurses, support staff, and interdisciplinary teams to ensure medical and daily living needs are effectively met Facilitate opportunities for community engagement and the development of natural supports Maintain accurate client records, documentation, and compliance with service requirements and organizational policies Conduct regular audits, reviews, and quality checks to ensure services meet established standards Manage program budgets, track expenses, and prepare financial reports and variance analyses Ensure staff training requirements are current and aligned with individual care needs Promote a clean, safe, and supportive residential environment, including oversight of procedures such as medication and financial tracking Perform additional duties as assigned to support program success Education, Experience, and/or Credential Qualifications: Bachelor’s degree from an accredited college or university Relevant experience in the field of Developmental Disabilities may substitute year-for-year for the required degree Additional Qualifications: Must have reliable means of communication Must possess strong reading and writing skills with the ability to clearly document and communicate information Current driver’s license, acceptable driving record, and current auto insurance required Must have a vehicle with a functioning air conditioner and heater if transporting clients Ability to be on-call according to regional office schedule Ability to assist with physical transfers or lifting, as needed based on individual support requirements Physical Requirements Perform sedentary work involving sitting for extended periods with occasional walking or standing Exert up to 10 pounds of force occasionally and minimal force frequently to move objects or assist individuals Use repetitive hand, finger, and arm movements for typing and documentation tasks Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top‑point training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well‑being, values you as human being, and encourages your health and happiness Keywords: Program Coordinator, Developmental Disabilities, ISP, Residential Services, Team Leadership, Case Management, Behavioral Health, Care Coordination, Direct Support, Healthcare Administration Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission‑driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Firefly is a Smoke and Tobacco Free Workplace. About Brightli Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care. Brightli’s top‑line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come. Brightli Snapshot 200 locations 4 states 19 subsidiaries and/or affiliates 5k+ employees #J-18808-Ljbffr