Enterprise Quality Assurance Analyst Assistant

Job Description and Duties

Are you interested in making life better for Californians? Are you looking for a career and not just a job? Do you want to create a meaningful impact in your community? If you answered yes to any of these questions, then the California Department of Tax and Fee Administration (CDTFA) has a career opportunity waiting for you! California not only needs you, it wants you as part of the growing workforce. New employees, new ideas, and new creative perspectives are needed in all areas at the CDTFA. We value staff and are dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility. To learn more about us, please see CDTFA Gateway to New Opportunities video

Under the close supervision of the Information Technology Manager I (IT Manager I), and in a learning capacity, the Student Assistant will function as the Enterprise Quality Assurance Analyst Assistant. The incumbent will participate in the testing and analysis of software applications to meet the organization’s current and evolving business needs. The incumbent will learn and support the Hybrid Agile System Development Life Cycle (SDLC), including system design, development, testing, implementation, and post-implementation support, with a focus on requirements analysis and testing practices. The incumbent is responsible for learning to perform analytical studies and application testing, and to support other application development activities. Work will be performed in accordance with CDTFA’s Mission and Values, and is geared toward fulfilling the Platform Development Services Section’s (PDSS) unit goals while focusing on the needs of our business programs across the department.

How did you hear about this opportunity? 

Under Government Code 14200, this position may be eligible for partial telework for eligible candidates residing in California. All telework/hybrid schedules require staff to report to the office a minimum number of days per week. Schedules are subject to change. 

Currently, per the California Budget Act of 2025, all California Department of Tax and Fee Administration salaries are subject to the provisions of the State of California’s Personal Leave Program.

This is a re-advertisement of JC-523231. If you previously applied under JC-523231 you would need to re-apply under this new Job Control, JC-532344 in order to be considered.

This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.

This is a non-testing classification, therefore anyone meeting the minimum qualifications listed on the classification specification may apply for this position. Individuals who are, or have been, a dependent child in foster care, a homeless youth, a formerly incarcerated youth, or a victim of human trafficking as defined by Government Code section 18220 are encouraged to apply and will be given priority. If you are applying under this eligibility status, please note on your application your eligibility by stating “preference under Government Code section 18220”. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility.

You will find additional information about the job in the .

Working Conditions

• Position may be located in a high-rise building.       

• Standard office environment.

• Requires being in a stationary position, consistent with office work, for extended periods of time.

• Daily use of a personal computer, office equipment, and/or telephone.

Special Requirements

• This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.; for more information about E-Verify, please go to

• Position requires employee to be fingerprinted and successfully pass a background investigation.

Education: For classifications where the Minimum Qualifications (MQs) are based on meeting education requirements only: If education is required to meet the MQs please attach a copy of all of your transcripts that show the completion of the required education. Applicants who completed their education outside the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency. Foreign education credential evaluation services can be found at .

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Proficient in using Microsoft Office tools such as Words, Excel, PowerPoint, and Outlook.

• Software development and testing experience and knowledge.

• Ability to manage workplace conflicts tactfully. 

Benefits

CDTFA appreciates and proudly celebrates diversity with an emphasis of an inclusive atmosphere in all levels of the organization. CDTFA is a participant in The Government Alliance on Race and Equity (GARE) Capitol Cohort to advance racial equality and advance opportunities for all in California. Employees of different races, ethnicities, genders, ages, religions, disabilities, gender orientations and personal experiences are welcomed to contribute to the success of CDTFA.

The CDTFA was presented with the Large State Employer of the Year Award for 2018 from The Association of California State Employees with Disabilities (ACSED); showcasing CDTFA’s support of employment, promotion, and fair treatment of persons with disabilities.

CDTFA values its staff and is dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility.

Working for the State offers great opportunities, generous benefits, and career development. In addition, you can look forward to:

• Nearby (third-party) parking. 
• Convenient to public transportation. 
• Located near downtown, major freeway access.

For more information about the outstanding benefits offered to State Employees

Benefit information can be found on the CalHR website and the CalPERS website. 

Supplemental Questionnaire Requirement

Applicants must include a Supplemental Questionnaire (SQ) for this recruitment. Applications without an SQ or include an SQ that does not directly answer all the items below will not be considered. Resumes do not take the place of the SQ.

SQ Requirements:

• Name on SQ.
• Job Control number on SQ.
• 12-Point Arial Font.

Respond directly to the following SQ question(s):

1. Describe how your education, coursework, and any relevant experience (paid, unpaid, academic, volunteer, or personal projects) have prepared you to learn and support software application testing within a team environment. Explain why this student assistant position interests you.

2. Provide a specific example of a time you had to check work, a program, or a document for accuracy and completeness. What steps did you take, what issues did you find, and what was the outcome? (If you have no formal testing experience, describe the most closely related experience that shows your attention to detail.)

3. This position requires creating and maintaining clear technical documentation and taking notes in meetings. Describe your experience writing clear, organized, and accurate documents. Provide a specific example (where, when, what, and how).

You must provide specific information in your response(s) which demonstrates how your knowledge, skills, and training meet the needs of this position. 

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• School Transcripts
• Other - A completed Supplemental Questionnaire (SQ) must be submitted with your STD. 678 in order to be considered for this position. Please see the Supplemental Questionnaire Requirement section of this job posting for additional information.