Payroll Manager, U.S.

Payroll Manager, U.S.

Intuit

Overview

The Payroll Manager – US is responsible for day-to-day operations, oversight and governance of the US payroll and employment tax portfolio within the PACE (Payroll, Automation & Customer Experience) organization. This role leads and fosters proactive collaboration with customers and key internal and external business partners while driving operational excellence throughout the service delivery model. The leader must demonstrate a proven track record for pre‑ and post‑payroll audits and reviews that lead to accurate and compliant payroll operations while delivering outstanding customer service. A strong background and working knowledge of payroll regulations, labor and employment tax regulations, Federal and State tax legislations, and end‑to‑end payroll activities are essential. The manager must work through ambiguity, be self‑motivated, and identify issues, propose resolutions, and operationalize necessary changes to improve operations and service delivery. They possess an end‑to‑end mindset covering all payroll operations, continuously improving processes through SOPs, systems, and integrations to keep tax operations cutting edge and services delightful.

Responsibilities

• Organize and lead staff ensuring a fully efficient payroll operation.
• Verify and maintain compliance with government payroll/tax requirements.
• Keep abreast of current and changing payroll and employment tax laws.
• Review and audit current processes to ensure compliance, recommending and implementing changes where needed.
• Lead daily/monthly/quarterly wage reconciliations and tax filing requirements, including year‑end reporting, W‑2s, W‑2Cs, and amendments.
• Research, determine root cause, and resolve incoming tax notices from various agencies.
• Lead and perform audits of payroll and employment tax data prior to payroll completion following all established controls.
• Complete post‑payroll audits and reporting, prepare metrics and track errors using technology and reporting tools.
• Lead internal or external audits and reviews of records, worker’s compensation, tax filings, SOX, and related documentation.
• Evaluate federal, state and local tax treatment of employee fringe benefits, executive compensation, and related impacts.
• Partner closely with organizational partners to ensure accurate GL & tax reporting.
• Respond to complex payroll‑related inquiries from employees and key stakeholders.
• Research and produce complex reports that may require in‑depth analysis.
• Lead work and provide direction for transitions in mergers, acquisitions, and divestitures.
• Communicate effectively with various levels of management to ensure high‑level customer support and positive interactions.
• Ensure the department meets all company deadlines and annual performance goals.
• Develop, maintain and improve payroll processes, employment tax processes, and internal controls to preserve quality, efficiency and overall effectiveness of all payroll functions while ensuring regulatory compliance.
• Manage vendors and system providers, ensuring compliance with service level agreements.
• Track and test legislative/regulatory changes, application enhancements, and system modifications.
• Support execution of SOX controls as well as internal and external audits.
• Manage, coach and develop team members.
• Conduct ongoing training for payroll staff to ensure productivity and knowledge of overall processes.

Qualifications

• Bachelor’s degree preferred.
• CPP certification preferred.
• 10+ years of experience in payroll operations, with a minimum of 7 years of payroll and employment tax experience in a large, complex organization.
• Ability to work in a fast‑paced, agile environment.
• Ability to process and connect information in times of ambiguity.
• Demonstrated ability to hold information confidential with excellent judgment.
• Solid understanding of payroll operations, payroll tax, associated principles and compliance requirements.
• Ability to manage time, prioritize deliverables, multi‑task and work under pressure in a dynamic work environment.
• Exceptional organizational, analytical, research and problem‑solving skills.
• Intermediate to advanced analytical skillset, including the use of Excel, Alteryx and/or other tools.
• Excellent interpersonal, oral and written communication skills.
• Demonstrated ability to work in a team environment.
• Experience with Workday and ADP Globalview highly preferred.

Compensation & Benefits

Intuit provides a competitive compensation package with a strong pay‑for‑performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay is based on job‑related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Salary Range

Bay Area, California: $152,500 – $206,500

Southern California: $137,500 – $186,000