Specialist, Client Operations Representative

Job Description We're seeking a future team member for the role of Specialist, Client Operations Representative to join our Client Operations & Reporting team. This role is located in Berwyn, Pennsylvania. Responsibilities Provide comprehensive client service by managing complex client inquiries and issues, ensuring resolutions are timely and in line with client expectations. Coordinate and oversee operational processes related to client transactions and reporting, ensuring accuracy and efficiency. Collaborate with internal teams to enhance service delivery and operational processes, demonstrating expertise in client operations. Maintain up-to-date knowledge of industry regulations and organizational policies to ensure compliance in all client interactions and processes. Qualifications Bachelor's degree in Business, Finance, or a related field preferred. 0-3 years of experience. Strong analytical and problem‑solving skills to manage and resolve client issues effectively. Excellent communication and interpersonal skills to build and maintain client relationships. Ability to work collaboratively across teams to drive operational efficiency and enhance client service delivery. Benefits and Rewards BNY offers highly competitive compensation, benefits, and wellbeing programs, including paid leave, a 401(k) plan, medical, dental, vision, and basic life insurance for employees and eligible dependents. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Employment is at‑will, and the company reserves the right to modify compensation and benefits as circumstances change. #J-18808-Ljbffr BNY