Medical Surgery Scheduler

We hire and support people from diverse backgrounds, fostering growth and development to make Proliance a great place to work. Our unique experiences and perspectives help us deliver Exceptional Outcomes, Personally Delivered . We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! For further details regarding Benefits and Washington State Minimum Wage details please visit our careers page at Compensation during the offer process will be determined based on factors such as compensation structure, experience, qualifications, and internal equity. The role of the Scheduler is essential to providing excellent surgical care and clinical care for every patient, every day. The primary responsibility is to ensure, organize, and maintain an active, accurate and operational surgery schedule for all involved. Monday-Friday 8:30am-4/4:30pm. This position is on-site at the Renton, WA clinic. The key duties and responsibilities of the Scheduler include, but are not limited to: Provide guidance to patients and/or their caregivers on completing necessary forms and information to be provided, making sure to update this in the practice management and EMR software; ensure completion of all pre and post operational data Schedule surgeries via phone or in-person, verifying eligibility, and triaging with physicians and clinical staff to resolve any scheduling problems Schedule surgeries based on the availability of the surgeon, the surgical team and the medical condition of the patient Assure appropriate coordination with other medical professionals involved and the related surgical center/location's departments, when special surgical needs occur. Act as a contact for patients with regards to surgery scheduling. Provide ongoing communication with patient regarding pre-certification, authorization, financial counseling and scheduling process. Inform the patient and any relevant third party through instructions about "things to do" before and after surgery Set post-surgical appointments with physicians and perform all related tests and tasks Ensure that cancelled surgeries and related ancillary appointments are cancelled and communicated to all stakeholders Must follow all policies as introduced during new associate On-Boarding, updated real-time and outlined in Associate Handbook High school diploma or its equivalent required, courses related to anatomy, biology, physiology or medical terminology a plus ~ 1-2 years of experience in a medical office preferred Strong working knowledge of medical and surgical scheduling processes, including patient preparation requirements, pre-operative and post-operative workflows, and coordination with clinical teams. Familiarity with medical terminology, insurance requirements, and basic concepts related to authorizations, eligibility, and referrals. Proficiency with office software and scheduling tools, including EMR and practice management systems. Commitment to providing excellent patient service, ensuring patients receive timely information, support, and care coordination throughout the surgical scheduling process. Ability to collaborate effectively with cross-functional teams, including clinical, administrative, and billing departments, to support seamless patient care and accurate scheduling.