Remote-First Software Support Specialist
Rithum
Dallas, TX
- Remote job
Rithum is seeking a Software Support Specialist to join our global, remote-first team. You will handle inbound software support across portals, email, phone, and chat, document issues, and escalate to Engineering as needed. You will mentor junior staff, contribute to internal knowledge bases, and help identify trends from ticket data while delivering high client satisfaction. We encourage AI-driven productivity and secure, compliant processes. #J-18808-Ljbffr Rithum
Vacancy posted 3 days ago
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