Residency Program Coordinator

Residency Program Coordinator

The Residency Program Coordinator for the Internal Medicine Residency Program at UChicago Medicine Ingalls Memorial Hospital, with oversight and direction from the Program Director, is responsible for the operational and financial management of the training program. The position requires the comprehensive and detailed understanding of hospital policies and national requirements for accreditation, as well as a high degree of initiative and independent judgment. The Residency Program Coordinator, as a full time employee, shall continually assess and direct long range planning, operational and financial activities, recruiting, analyzing work flow, communicating with faculty and trainees, and managing affiliations with outside institutions.

Responsibilities include:

• Meets regularly with the Program Director providing guidance regarding significant program issues.
• Interprets ACGME, National, and State accrediting policies to support compliance.
• Administration of Clinical Competency Committee, Program Evaluation Committee, and Residency Selection Committee, Program Administration, and Faculty Meetings by providing agenda and minutes.
• Provides administrative supervision and support to residents.
• Acts as a liaison between residents and administration when needed; ensuring compliance with all ACGME requirements.
• Interacts with Department secretary and Special Project Coordinator for New Innovations.
• Initiates and maintains Program Letters of Agreement and all necessary documents for outside rotations.
• Orchestrates recruitment process, information from ERAS, and coordinating events on interview day.
• Performs all Match responsibilities and corresponds with applicants, candidates and newly matched interns.
• Coordinates orientation for new residents in conjunction with the GME office.
• Manages necessary national database systems with entry and updates of resident information.
• Manages resident tracking, evaluations, procedure logs, duty hours, and current resident files.
• Has access to digital records of past residents for ongoing requests and correspondence.
• Verifies trainees certification for temporary license, tracks and processes initial paperwork for visas.
• Attends mandatory residency coordinator ACGME meeting.
• Distributes monthly resident schedules when necessary to hospital staff.
• Receives, sorts, responds to incoming program correspondence.
• Facilitate and oversight of payments of petty cash < $100 and major purchases >$100.
• Assist in ACGME Self Study, Site Visit, and CLER visit.
• Plans annual department events, graduation, outings, dinners. Informs residents of policy and procedure changes with assistance from GME.
• Update the annual Residency Manual.
• Coordinates and interprets requirements of the training program, including accreditation, duty schedules, evaluation process, resident/fellowship recruitment, Match process, orientation and employees relations.
• Has a moderate/high level of authority in reporting and ensuring compliance with procedures regarding licensing, moonlighting, annual contracts, and initial and re-credentialing of trainees.
• Performs other related work as needed.

Minimum Qualifications include a college or university degree in related field and 2-5 years of work experience in a related job discipline.

Preferred Qualifications include a Bachelor's degree, previous experience within an Academic Medical Center environment, and previous experience in graduate medical education.

Preferred Competencies include excellent verbal and written communication skills, excellent interpersonal and customer service skills, ability to handle public contacts with courtesy, clarity, and diplomacy, ability to handle sensitive and confidential situations and information with absolute discretion, excellent problem-solving skills, ability to follow an issue through to resolution, considerable skill in working both independently and as a team member, proficiency with word processing applications, spreadsheets, and databases, high attention to detail and the ability to perform multiple tasks, and excellent organizational skills.