Quality & Technical Service Director - Steel

• Join a growing organization with high-visibility and leadership accountability
• Highly competitive compensation and world-class benefits

About Our Client

Out client is a steel processing and service company that handles large coils of steel for manufacturers in industries like automotive, construction, appliances, and agriculture. At its NW Indiana site, the company specializes in services such as steel slitting, cut-to-length processing, pickling, oiling, and inventory management to prepare raw steel for industrial customers. They have set themselves apart as one of the biggest independent steel service organizations in the U.S.

Job Description

• Lead all aspects of metallurgical, quality, and technical services efforts
• Manage and develop the quality and technical service department
• Review and monitor quality system requirements and compliance - IATF16949
• Analyze internal/external data as well as market & customer feedback to initiate corrective actions and eliminate negative trends proactively
• Oversee all claims with customers and processors of steel products, ensuring customer satisfaction and resolution
• Evaluate different types of steel in stock that can be utilized for various customer applications/needs, providing guidance to customers
• Work with all suppliers, processors, and customers concurrently to ensure strong technical service
• Utilize SPC and other data sets to create PPAPs/FMEAs
• Oversee metallurgical engineers, quality technicians, claims specialists, and lab personnel
• Create and implement inspection and testing criteria and ensure suppliers and processors maintain it
• Track and resolve all defects
• Initiate continuous improvement initiatives and maintain strong communication for alignment within the organization

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.


The Successful Applicant

• Technical Engineering Degree Required - Metallurgical Engineering STRONGLY PREFERRED
• 5-10+ years of experience in a steel based manufacturing leadership role, automotive preferred
• Strong working knowledge of IATF16949 standards - certification a plus
• Continuous improvement mindset at small and large scale
• Experience working with high profile customers, especially automotive OEMs
• Financial Acumen associated with P&L/Cost centers
• Six Sigma Experience- Belt Certification a plus
• Ability to work with Sales, Suppliers, Outside Manufacturers/Processors, and customers
• Willingness to travel (~20-25%) all within the Midwest

What's on Offer

• Salary up to $165,000 with some flexibility depending on relevant experience
• Relocation assistance to be considered
• Annual bonus payout ~15%
• Health/Medical/Dental/Vision coverage
• 401k match
• 2-3 weeks of PTO
• Paid Holidays
• More

Contact

Ed Lieser

Quote job ref

JN-052026-7020724