Payroll Clerk

Job Description

Job Description

We are seeking a detail-oriented and customer-focused Payroll Clerk to join our Payroll team. Supporting a workforce of approximately 1,600 employees, this role serves as the first point of contact for employee payroll inquiries and provides administrative support throughout the payroll process. This is an excellent opportunity for someone with at least one year of payroll experience who enjoys working in a fast-paced, team-oriented environment.

Key Responsibilities

• Serve as the first point of contact for employee payroll-related questions and concerns.
• Assist employees with accessing and navigating the ADP employee self-service portal.
• Support the processing of biweekly payroll using ADP.
• Assist with payroll reporting, auditing, and maintaining payroll records.
• Train new employees during orientation on the company's timekeeping system (JB Developer) and proper time clock procedures.
• Complete employment verification requests in a timely and accurate manner.
• Assist with Leave of Absence administration, including coordination with State Disability Insurance (SDI) documentation.
• File payroll and personnel documents while maintaining confidentiality.
• Answer department phone calls and respond to employee emails professionally and promptly.
• Collect and distribute departmental mail daily.
• Provide general administrative support to the Payroll department.
• Assist the Payroll team with special projects and other duties as assigned.

• Minimum 1 year of payroll experience required.
• Experience with ADP payroll systems preferred.
• Experience with electronic timekeeping systems (JB Developer or similar) is a plus.
• Strong customer service and interpersonal skills.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
• High level of accuracy and attention to detail.
• Proficiency with Microsoft Outlook and general office software.
• Ability to maintain confidentiality while handling sensitive employee information.