Director of Operations

Front of House DirectorThe Chick-fil-A of North Edmond is seeking a Front of House Director who will greatly impact the business. This leader will be responsible for the overall flow of the front of house and will be tasked with showing care and creating remarkable experiences for our guests. Front of House Directors are expected to set the standard for signature service and must lead by example. To do this, our leaders need to actively show a passion for service and for the Chick-fil-A brand. A cheerful attitude accompanied with a desire to get things done makes a great example for all members of your team.Position Key Responsibilities:Lead and understand all aspects of the front of house.Lead with humility.Mentor, coach, invest in, and build relationships with a diverse team of people.Greet all guests with a smile and go above and beyond.Celebrate success while maintaining accountability with team members.Exhibit our Core Values and 2nd Mile Service qualities on a day-to-day basis.Ensure that Chick-fil-A North Edmond meets and exceeds all Chick-fil-A standards and locational goals.Build strong relationships with the leadership team as well as the team members.We Offer:Competitive PayFree Employee Meal(s)Sundays OffFun Environment401K with matching contributionsHealth Insurance BenefitsPaid Time OffUp to $25,000 in Scholarships - AnnuallySpecific Experience for a Front of House Director:Required: High School Diploma or equivalentRequired: Bachelor's degree or equivalent experienceRequired: Strong analytical and problem-solving skillsRequired: Leadership experience in the customer service industryOther Characteristics for a Front of House Director:Excellent customer serviceSincere desire to create a positive environment for both guests and team membersStrong communication skillsStrong interpersonal skillsOrganizational skillsAbility to lift 40 - 60 pounds on a consistent basisAbility to prioritizeAbility to multitaskAbility to work effectively both independently and in a team environmentClose attention to detailServant spirit with strong sense of stewardshipSelf-starter who completes tasks without excessive supervisionWillingness and humility to serve others first and "get in the trenches" with fellow team membersWork Schedule8 hour shiftWeekend availabilityMonday to FridayHolidaysDay shiftNight shift10 hour shiftOtherBenefitsFlexible schedulePaid time offHealth insuranceDental insuranceVision insuranceLife insurance401(k) matching401(k)Referral programPaid training Chick-fil-A