Senior Project Manager

Senior Project Manager

Location: Dallas, TX (Hybrid Model)/New York, NY (Hybrid Role) Duration: Long term

The workplace practice is looking to recruit an experienced Senior Project Manager, in order to drive the execution of a migration project, specifically migrating users from existing EUC Desktop and M365 environment to another established environment. Circa 1000 users.

Role Objective & Deliverables: Senior Project Manager (PM)

• Lead a global digital workplace migration engagement for a global banking client
• Have a good understanding of migration process to cover workplace technology e.g. M365/EUC Devices/Voice Services
• Manage an internal team of SME’s and PMO resources to deliver the project
• Work directly with the client and their teams to create a ‘oneteam’ delivery ethos
• Manage the migration of all in-scope users into the target environments
• Report back to the Workplace Delivery lead in Brillio and Workplace Director weekly on progress and manage any specific client project governance

Main Duties:

Delivery Management

• Manage relationships with sponsor/s, managing stakeholders
• Understand commercials ensuring payment milestones and deliverables are aligned, tracked, and understood
• Maintain and run regular internal delivery reviews with the delivery team and Brillio delivery management
• Maintain and run regular external delivery reviews with the customer sponsor
• Manage issues relating to delivery escalating where required
• QA deliverables submitted by the delivery team for internal review prior to review with the agreed customer approvers
• Track timesheet and expense submissions, ensuring the delivery keeps to forecasted spend, driving efficiencies where possible
• Escalate issues early to Practice Director and Delivery Management
• Supply regular updates on progress in delivery reviews
• Manage conflicts and issues, managing expectations and ensuring early sight of potential issues to Practice Lead

Engagement Delivery

• Understand the commercials, scope, activities, and deliverables for the engagement as a whole
• Build and maintain the delivery plan ensuring scope, time, cost, resourcing and schedule are aligned with deliverables and outcomes
• Manage stakeholder across the customer ensuring appropriate and regular communications and involvement
• Build and maintain a stakeholder map for the engagement and broader customer organisation
• Maintain active RAID logs for the engagement, managing risks and issues
• Execute upon activities and deliverables as appropriate using assigned SME’s, ensuring these are operated to client guidelines and within client change governance

Pre-Sales

• Identify any new potential work or activity continuation for the client and discuss with practice director for development
• Experience of driving large sized projects and improvements in difficult situations, cultures and with tenacity
• Broad infrastructure domain experience across infrastructure towers with up to date and relevant experience in Workplace technologies specifically modern management and M365 and some voice exposure
• Previous consultancy experience is desired including working within tight deadlines and difficult stakeholders