Customer Escalations Advocate & Resolution Specialist
$37.4k - $56.2kGreen Dot Corporation
Green Dot Corporation seeks a Corporate Resolutions Specialist to manage escalated customer issues in their Blue Ash, OH office. You will be responsible for delivering top-notch customer service while advocating for clients and resolving complaints effectively. The ideal candidate has a minimum of 3 years of customer service experience, exceptional communication, and problem-solving skills. This full-time position offers a targeted salary between $37,400 and $56,200 annually, depending on qualifications. #J-18808-Ljbffr Green Dot Corporation
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Escalations Advocate & Resolution Specialist in Brooklyn, NY vacancy
$37.4k - $56.2k
...Monday through Friday, 8:00 am-4:30 pm EST. Job Summary The Corporate Resolutions Specialist is responsible for resolving escalated customer‑initiated issues to the highest professional standards, advocating for customers, delivering world‑class customer service and...CustomerFull timeWork at officeVisa sponsorshipMonday to Friday$20.96 - $34.59 per hour
The Executive Resolution Specialist is a key position within our offices. As an Executive Response Specialist, you'll be the primary contact for all customer escalations including inquiries from social media, regulatory agencies, legal, departments of insurance, the Better...CustomerLocal areaShift work1 day per week- ...We have an opening for a talented PayPal Dispute Resolution Specialist to perform daily responsibilities with dedication. Ensure compliance... ...and safety standards. Provide excellent interactions with customers and colleagues. Perks include competitive pay, flexible schedules...CustomerFlexible hours
TradeJobsWorkforce
New York, NY3 days ago - ...inbound calls and emails in a professional manner. Resolving customer inquiries and requests and ensuring strong customer satisfaction... ...to ensure prompt and accurate order processing and delivery. Escalating customer feedback as required. Ideal Profile You have at least...CustomerFlexible hours
SupportFinity
New York, NY3 days ago $22 - $23 per hour
...County, Colorado is hiring a Call Center Associate Eligibility Specialist to handle inbound calls regarding public assistance programs... ...problem-solving skills while providing accurate and compassionate customer service. The position offers a salary of $22.00-$23.00 per...CustomerRemote jobHourly pay$20 per hour
...support prospective students in understanding educational programs. This full-time remote role requires effective communication and customer service skills. Candidates should have at least a high school diploma and a minimum of 2 years in education, sales, or related...CustomerRemote jobHourly payFull time- ...Position Summary A Customer Success Advocate (CSA) answers incoming customer phone calls and follows... ...determine if there can be an immediate resolution to a customer issue or if that issue... ...from another Caris department. Escalates issues quickly and professionally. Accurately...CustomerImmediate startWeekend workAfternoon shift
Caris Life Sciences
New York, NY3 days ago $22 - $23 per hour
....00/hr Immediate need for a talented Customer Service Advocate . This is a 04 months contract opportunity... ...contact whenever possible to prevent escalation Provide accurate information... ...when necessary to ensure complete issue resolution Stay informed of current policies, procedures...CustomerContract workLocal areaImmediate startRemote workShift workPyramid Consulting
New York, NY3 days ago$28 - $40 per hour
...Progyny Care Advocate The Progyny Care Advocate... ...you will leverage your customer service expertise and... ...complex inquiries, escalations, and member issues.... ...interpersonal and conflict-resolution skills with a member-... ...and women's health specialists who use the latest...CustomerHourly paySummer workWork at officeRemote workFlexible hoursShift work3 days per week$50k
...years. About the Role The Customer Experience (CX) team... ...and we're hiring Healthcare Advocates (HA) to take on more complex... ...advocacy are needed to get to resolution. You'll work on a small, high... ...forward with persistence, clear escalation paths, and strong...CustomerFlexible hours$19.94 - $29.92 per hour
The Rapid Resolution Specialist is responsible for providing quality services and solutions to our clients while maintaining a high level of... ...applications, Outlook and company specific programs. Solid customer service abilities including telephone skills. Excellent...CustomerHourly payRemote work$52k
Customer Experience Specialist $52K • meaningful equity About Novig Novig is building America's #1 sports prediction market... ...owns every interaction from first message to resolution, and knows when to act and when to escalate. You're the person who stays sharp across multiple...CustomerRemote jobFull timeMonday to FridayShift workNight shiftWeekend workDay shift$16.01 - $22.98 per hour
...our 28 million members as a Customer Care professional at Centene.... ...Purpose: Serves as the first-line advocate that focuses on resolving... ...prevents complaints from being escalated to resolve in initial contact Serves as the front-line resolution advocate on various member...CustomerHourly payWork at officeRemote workWork from homeMonday to FridayFlexible hours$26 - $28.6 per hour
...Customer Support Advocate, Employees New York, New York Who We Are At Justworks, you'll enjoy... ..., and we actively drive issues to resolution. We believe a positive team is the strongest... ...experience Ensure proper triage, escalation, and effective resolution of higher-...CustomerHourly payTemporary workCasual workCurrently hiringWork at officeMonday to FridayFlexible hoursShift work- ...The Role As a Support Specialist, you will be among those... ...be to ensure superb customer experience by addressing... ...being a known advocate for Members who come to... ...both by you as well as escalated to our Clinical Leadership... ...departments to ensure timely resolution of complex customer...CustomerFull timeRemote workShift workAfternoon shift
- ...Brookhaven, GA, US Tele Specialists Offers A great... ...Physician Informatics Advocate is responsible for coordinating... .... Identifies, escalates, and assists in... ...environment. Strong customer service, communication... ...and coordinate timely resolutions. Ability to learn new...CustomerFull timeWork at officeRemote work
- ...Description This remote legal specialist position supports a global... ...empathy, and serving as an escalation point for issues that fall outside... ...to complex inquiries from customers and clients across a variety... ...and creating solutions for resolution. Requirements Our skills and...CustomerContract workRemote workFlexible hours
Paradigm Information Services, Inc.
New York, NY3 days ago $17.87 per hour
A financial services firm is seeking a candidate to resolve issues with problem deals by working closely with dealers, customers, and various financial entities. Responsibilities include reviewing alerts, managing time-sensitive deals, and maintaining communication logs...CustomerHourly pay$81.79k - $102.52k
...not countries. Responsibilities As the Customer Advocate Lead, you will lead and empower our US... ..., as well as managing customer escalations and high‑priority issues. Review and... ...response times, customer satisfaction, resolution rates). Strong technical aptitude, with...CustomerRemote jobTemporary work$96.22k - $120.61k
...do, and how we do it: Our customers love the product, provide valuable... ...working on? As the Customer Advocate Lead, you will lead and... ...well as managing customer escalations and high-priority issues. Review... ..., customer satisfaction, resolution rates). Strong technical...CustomerRemote jobTemporary workFor contractors$23 - $25 per hour
...Cadence Health is seeking a Patient Success Advocate to join our remote monitoring program in... ...and professional assistance to customers via phone, email, and chat, addressing inquiries... ...additional assistance as needed. Escalate patient concerns to the necessary care delivery...CustomerLocal areaRemote workHome officeWeekend workCadence
New York, NY3 days ago- ...exposures. How you'll make an impact Acts as an Advocate for complex clients, providing... ...of action to achieve a favorable claim resolution. About You 5 years of relevant claims experience... ...by its managers, employees, vendors or customers based on race, color, religion, creed,...CustomerWork at officeLocal areaFlexible hours
Arthur J. Gallagher & Co.
New York, NY2 days ago $20 - $22 per hour
...currently looking for a Patient Success Advocate to join our dynamic call center environment... ...and professional assistance to customers via phone, email, and chat, addressing inquiries... ...assistance if needed. Appropriately escalate patient concerns to the necessary care delivery...CustomerWork at officeLocal areaRemote workHome officeMonday to FridayAfternoon shiftCadence
New York, NY3 days ago$30 per hour
...OVERVIEW We’re looking for a Retention Advocate to join our Fetch Pet Insurance team.... ...a mix of calls and emails—listening to customers, understanding their needs, and finding... ...most challenging save opportunities and escalated cases Serve as a subject matter expert...CustomerHourly payFull timeWork at officeRemote workWork from homeShift workFetch Pet Insurance
New York, NY2 days ago- ...Department of Consumer and Worker Protection is hiring a Freelancer Advocate to manage complaints and enforce freelance laws. Candidates... ...flexibility. The successful candidate will also track case resolutions, interview freelancers, and ensure compliance with regulations...Remote jobFreelance
$78.6k - $90.6k
Title: Subaward Specialist, Sponsored Programs- Contracts Experience... ...compliance concerns and escalates issues to senior subaward or... ...-award staff for review and resolution. Responds to routine inquiries... ...Skills and Abilities Strong customer service orientation with the...CustomerWork at office$48k - $55k
...Member and Provider Experience Specialist serves as the first point of contact... ..., and available resources. Escalate issues as appropriate to ensure timely resolution. Maintain confidentiality and... ...call quality, timeliness, and customer satisfaction. Play a critical...CustomerRemote workMonday to Friday$50k - $60k
Natus Neuro RMA Specialist For more than 80 years, Natus has been working... ...accurate processing, timely resolution, and effective asset... ...RMAs are properly linked to customer records, orders, and service... ...accuracy across systems and escalate issues as needed Cross-Functional...CustomerWork experience placement- A growing tech company in New York is seeking a Senior Customer Experience Specialist. You will leverage your technical expertise to resolve complex customer issues and collaborate closely with engineers and product teams. Ideal candidates will have at least 3 years in...Customer
$29.45k - $66.25k
...pivotal time as a Mobility Specialist within the Onboarding and Mobility... ...processes Demonstrated customer‑facing experience, with a... ...documentation Appropriately handle escalations, analyse when senior‑level... ...stakeholders to a timely resolution Guide for specific travel...CustomerFull timeLocal areaImmediate startRemote workWorldwideRelocation packageFlexible hoursShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Escalations Advocate & Resolution Specialist. Be the first to apply!
Related searches
- housing advocate Brooklyn, NY
- customer success advocate Brooklyn, NY
- domestic violence advocate Brooklyn, NY
- patient advocate Brooklyn, NY
- advocate Brooklyn, NY
- customer experience advocate Brooklyn, NY
- client advocate Brooklyn, NY
- customer care advocate Brooklyn, NY
- child advocate Brooklyn, NY
- family advocate Brooklyn, NY