Automotive Service Advisor

Modern Ford of Boone is hiring an experienced Service Advisor to join our busy Ford dealership in Boone, NC. $5,000 Sign-On Bonus available for qualified candidates If you have previous service advisor experience and want to work in a professional and growth-focused dealership, we want to hear from you. Pay & Benefits $5,000 sign-on bonus (qualified hires) Weekly performance bonuses Competitive pay based on experience Medical, dental, and vision insurance (available after 30 days) Flexible spending account (FSA) Voluntary life, disability, accident, and specified disease coverage 401(k) eligibility after 30 days Paid holidays and Paid Time Off (PTO) Heated service bays 5-day work week Career advancement opportunities within a growing dealership network Automotive Technician Responsibilities Greets customer in a timely, friendly manner Advises customer on the care of their vehicle and the value of maintaining the vehicle according to manufacturer's specifications Provides a complete and accurate written cost estimate for labor and parts Handles telephone inquiries regarding appointments and work in process Maintains high customer satisfaction standards Service Advisor Qualifications 2+ years experience in an automotive service dealership preferred Ford experience - highly preferred Exceptional customer service skills Outstanding organizational and follow up skills About Modern Ford of Boone Modern Ford of Boone is part of the Modern Automotive Network, a fourth-generation, family-owned dealership group serving North Carolina since 1933. With 14 dealerships and 10 brands across the state, we are committed to integrity, customer satisfaction, and long-term employee success. We provide innovative facilities, strong leadership support, and opportunities for advancement throughout our organization. Modern Ford of Boone is an Equal Opportunity Employer committed to diversity and inclusion. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic protected by federal, state, or local law. #J-18808-Ljbffr