Operations Ordering and Plating Supervisor

Operations Ordering and Plating Supervisor

At GLS North America, we power the behind-the-scenes operations of the automotive industry. As an industry leader in garage services, event and location services, and custom vehicle solutions with decades of proven customer satisfaction, our wide range of capabilities and 18 operating locations spanning across North America ensure we are always equipped to service your needs. Whether it's fleet management, advertising and marketing support, custom IT solutions, event coordination, car prep services, or logistics, we make the impossible possible.

Join a team that's focused, nimble, and driven to succeed. GLS North America is where creativity meets precision—and where your work helps shape the next stage of the automotive evolution. Your journey starts here!

• Stability & Success : 75+ years of family-owned excellence.
• Work-Life Balance: Consistent scheduling so you'll always know when you're working.
• Weekly Pay & On-Demand Pay: Get paid every week, with access to same-day pay when you need it.
• Benefits For All Stages of Life : From medical, dental, and vision coverage, to disability and life insurance, we've got you covered.
• 401K with Company Match : Plan for your future while working with us.
• Paid Time Off : 2 weeks of PTO starting after just 30 days.
• Recognition Programs : We celebrate your hard work through multiple recognition programs based on service, values, and performance.
• Growth & Leadership Experience: We believe in developing our team and promoting from within.
• Inclusive Work Culture : Work alongside diverse talent with a range of skills and knowledge.
• Community Engagement : We're proud to support our local communities through participation in various events.

As an Operations Ordering and Plating Supervisor, you will assist in placing orders when needed for company car drivers, engineering, plants, and manufacturing validation build orders. For any drivers that order a drive and buy a vehicle, you will need to tag the drivers to the vehicles in the General Motors system. As the Supervisor, you will also track any vehicles requested for updates, while completing your day-to-day work you will use various systems to perform all tasks.

Salary Overview: The pay rate for this role starts at $51,000 per year.

Hours:

The hours for this role are Monday through Friday 7am to 3:30pm.

Operations Ordering and Plating Supervisor Responsibilities Include:

• Assist with the General Motors executives' program, where 8th and 9th-level General Motors employees/drivers will evaluate product quality and performance and give exposure to the GM vehicles.
• Order company cars for executives and the Board of Directors, and float vehicles for drivers who cannot pick out their vehicles, engineering vehicles, or manufacturing validation build (MVB) orders for all future model years.
• Respond and assist with daily questions from coordinators and CVO/GM management regarding orders that may have been placed or that need to be placed.
• Manage multiple spreadsheets for orders and reports.
• Assist with all drive and buy vehicles needing to be tagged in the General Motors program.
• Manage the daily ordering email box.

Leadership Responsibilities Include:

• Adhere to Suburban Automotive Service's DRIVEN values and align business practices to support the SAS mission and vision.
• Manage department revenue and costs within assigned budget; provide thoughtful recommendations and best practice solutions.
• Identify any gaps in processes and update procedures as required by system and/or process improvements.
• Execute the interview/hiring process of all direct reports and support the process of indirect reports.
• Complete goal setting, development plans, and annual reviews for reporting staff promptly.
• Coach and train team members to understand duties, responsibilities, and performance with established expectations.
• Ensure adherence to operating procedures, legal and compliance regulations, and IT Policies to minimize risk.
• Promote a team member-driven culture including a focus on safety.
• Create and maintain open communication with team members, peers, management, and other departments.

Operations Ordering and Plating Supervisor Qualifications and Skills:

• Must have a valid driver's license.
• Must have Excel experience.
• Must have exceptional oral and written communication skills.
• Must be customer service oriented.
• Must have exceptional time management and multi-tasking skills.
• Must be a self-starter.
• Must be a reliable team player.
• 1-year customer service experience preferred.
• Knowledge of Microsoft Office and Outlook applications preferred.

Operations Ordering and Plating Supervisor Working Conditions and Physical Demands Include:

• 90% of the time this position will be completed while sitting.
• 10% of the time this position will be completed while walking.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.