Senior UX Researcher

The Company:

VeSync is a portfolio company with brands that cover different categories of health & wellness products. We wouldn't be surprised if you have one of our Levoit air purifiers in your living room or a COSORI air fryer whipping up healthy and delicious meals for you every night.

We're a young and energetic company, we've had tremendous success, and we are constantly growing our team. As we garner more industry attention - just check out our accomplishments and awards by CES Innovation, iF Design, IGA, and Red Dot - we also need driven and talented people to join our team.

That brings us to you, and what you'll be joining. Our teams are smart and diligent and take ownership of their work - they're confident in their work but know how to collaborate with open ears and a spirit of learning. If you're down-to-earth, approachable, and easy to strike up a conversation with, this may be a great fit for you.

Check out our brands:

levoit.com | cosori.com | etekcity.com| pawsync.com

The Opportunity:

We're seeking a Senior UX Researcher to lead end-to-end research that shapes product strategy, informs design decisions, and deepens our understanding of user needs across multiple product lines. In this role, you'll drive mixed-methods research from foundational discovery to rapid, iterative testing-to uncover motivations, pain points, and opportunities that guide measurable product and business outcomes.

You'll also play a key role in strengthening research operations by building scalable systems, improving documentation, and evolving a robust research repository that elevates insight quality and accessibility across the organization. As a cross-functional partner, you'll work closely with Product, Design, Engineering, and Marketing to embed user empathy into strategy, influence roadmaps, and cultivate a culture centered on continuous learning and evidence-based decision-making.

Applicants must include a portfolio of their work when applying.

What you will do at VeSync:

1. Lead End-to-End Research

• Plan, execute, and synthesize foundational, generative, and evaluative research across multiple product lines.

• Use mixed methods (qualitative and quantitative) to uncover user needs, motivations, and friction points.

• Design studies that address key product risks - value, usability, feasibility, and viability

• Translate findings into clear, actionable insights that guide strategic decisions and measurable outcomes.

• Balance deep research with lean, iterative testing to support product agility and continuous learning.

2. Strengthen Research Operations

• Maintain and enhance the participant panel, consent workflows, and research documentation systems.

• Develop reusable research frameworks, templates, and toolkits to make research more efficient and consistent.

• Evolve a research repository that promotes knowledge sharing and long-term organizational learning.

• Establish standards for insight tagging, storage, and discoverability to reduce duplication and scale research impact.

3. Cross-Functional Collaboration & Communication

• Partner with Product, Design, Engineering, and Marketing to define user-centered goals and success metrics.

• Integrate research insights into product strategy and roadmap prioritization.

• Present insights clearly to executive and cross-functional audiences, influencing both product and business direction.

• Champion user empathy and customer-centric culture across the organization.

What you bring to the role:

• Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Anthropology, or a related field.
• 5+ years of UX or product research experience, ideally in consumer tech, wearable, or health/wellness domains.
• Proven success conducting end-to-end research from discovery through validation and post-launch evaluation.
• Expertise in mixed methods research (interviews, usability testing, surveys, diary studies, fieldwork).
• Strong synthesis, storytelling, and stakeholder communication skills.
• Experience supporting beta programs in agile environments.

Preferred Skills:

• Proficiency with tools like UserTesting, Dovetail, Figma, Quantilope, or similar research/repository platforms.
• Experience working with international or multilingual teams; communicates with empathy and clarity across time zones and cultures.
• Comfortable with rapid, iterative product testing and evidence-driven experimentation.
• Background or interest in health, wellness, or behavioral science.
• Highly motivated, adaptable, and curious - thrives in dynamic, fast-paced environments.

Location:

• This is an on-site, office-based role in Tustin, CA.

Salary:

• Starting at $120K Annually

Perks and Benefits:

• 100% covered Medical/Dental/Vision insurances for employee AND spouse + dependents!
• 401K with 4% employer match (eligible after 90 days of employment) and immediate 100% vesting
• Generous PTO policy + paid holidays
• Life Insurance
• Voluntary Life Insurance
• Disability Insurance
• Critical Illness Coverage
• Accident Insurance
• Healthcare FSA
• Dependent Care FSA
• Travel Assistance Program
• Employee Assistance Program (EAP)
• Fully stocked kitchen

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.