Restoration Project Manager

Restoration Project Manager

At SERVPRO, we help homeowners and businesses recover from life's unexpected events—whether it's water, fire, storm, or mold damage. Our team is driven by a commitment to excellence, responsiveness, and customer care. We pride ourselves on delivering high-quality restoration services while supporting our team members with opportunities to grow and succeed.

What You'll Do

• Manage restoration projects from start to finish, ensuring timely and high-quality results
• Develop accurate scopes of work and prepare estimates using industry software
• Communicate and negotiate project scope and approvals with customers and clients
• Schedule, coordinate, and oversee crews, subcontractors, and resources on active jobs
• Maintain clear communication with customers, team members, vendors, and insurance representatives
• Review job documentation to ensure accuracy for billing and client requirements
• Manage production expenses, including equipment, vehicles, and materials
• Ensure a high level of customer satisfaction and manage client experience throughout the project
• Respond quickly to new service opportunities and incoming leads
• Assist with recruiting, hiring, and training restoration team members

What We're Looking For

Position Requirements:

• High school diploma or GED required; associate or bachelor's degree preferred
• Minimum 3 years of restoration or related industry experience
• At least 1 year of management or supervisory experience
• IICRC certification preferred
• Valid driver's license

Skills:

• Strong leadership and organizational skills
• Excellent communication (written and verbal)
• Ability to manage multiple projects and priorities
• Detail-oriented with strong problem-solving abilities
• Proficiency with computers and job management software

Physical Requirements:

• Ability to lift 50 lbs regularly and up to 100 lbs with assistance
• Comfortable climbing ladders and working at ceiling heights
• Ability to work in tight spaces such as attics and crawl spaces
• Ability to push, pull, and carry equipment and materials
• Comfortable working with cleaning agents and restoration equipment

Why Join SERVPRO

• Competitive compensation and growth opportunities
• Hands-on leadership role with real impact
• Supportive, team-oriented work environment
• Opportunity to help customers recover during critical times

Each SERVPRO® Franchise is independently owned and operated. All employees are hired and employed by the local franchise and are not employees of Servpro Industries, LLC. Compensation: $55,000.00 - $75,000.00 per year