Warehouse & Delivery Specialist

Warehouse & Delivery Specialist

The Warehouse & Delivery Specialist is a versatile, hands-on team member responsible for supporting all daily activities at the Lioher Center. This role requires someone who truly "does it all": warehouse operations, forklift driving, order preparation, material handling, local deliveries, customer assistance, and general facility upkeep.

The ideal candidate is dependable, safety-oriented, and experienced in warehouse and delivery functions, with the flexibility to adapt to changing priorities throughout the day. This position plays a key role in ensuring smooth operations, accurate order fulfillment, and excellent customer service.

Key Responsibilities:

Warehouse Operations

• Receive, unload, and stock incoming materials according to company standards.
• Pick, pack, and stage orders for shipment or customer pickup.
• Operate forklifts and other material-handling equipment safely and efficiently.
• Maintain a clean, organized, and safe warehouse environment at all times.
• Assist with inventory counts, cycle counts, and inventory accuracy.
• Prepare materials for transport using proper packing, labeling, and documentation.

Delivery & Logistics

• Drive company vehicles to deliver materials to customers, job sites, or other Lioher Centers.
• Load and unload products safely to prevent damage.
• Inspect delivery vehicles daily and report maintenance needs.
• Plan delivery routes for efficiency and timeliness.
• Represent the company professionally during all customer interactions.

Customer Service & Support

• Greet customers and assist with material pickups at the branch.
• Provide basic product information and direct customers when needed.
• Coordinate with the sales and operations teams to support smooth order processing.
• Help clients load materials into their vehicles safely and efficiently.

General Operations Support

• Assist with showroom or branch maintenance as needed.
• Help move or prepare materials for events, promotions, or displays.
• Support the branch team with any additional tasks to ensure operational success.

Required Skills & Abilities

• Valid driver's license with a clean driving record.
• Forklift certification or willingness to become certified (company can train).
• Experience in warehouse operations, material handling, or logistics.
• Ability to lift 50+ lbs regularly and perform physical labor.
• Strong teamwork skills with a positive, can-do attitude.
• Basic knowledge of inventory systems is a plus.
• Good communication skills and professional customer service.
• Ability to work safely and follow procedures consistently.

Education & Experience

• High school diploma or equivalent preferred.
• At least 12 years of experience in a warehouse, logistics, or delivery role.
• Experience with cabinetry, building materials, or manufacturing is a plus.

Physical Requirements

• Ability to stand, walk, lift, bend, and carry heavy materials for extended periods.
• Comfortable working in warehouse environments with varying temperatures.
• Ability to operate forklifts, pallet jacks, and related equipment.

This position reports to the LCS Branch Supervisor.