Voice Infrastructure Engineer: CUCM/UCCX & IVR Expert
Tata Consultancy Services
Tata Consultancy Services in Port Huron, MI is seeking an experienced contact center infrastructure specialist to administer and support Cisco CUCM, UCCX, Finesse, and voice infrastructure. You will configure routing, queues, and agent assignments while managing Calabrio WFM/QM and reporting. Responsibilities include IVR support, disaster recovery, onboarding, and vendor coordination to ensure high availability of critical contact center environments. #J-18808-Ljbffr Tata Consultancy Services
Vacancy posted 2 days ago
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