Claims Support Onsite

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Company parties
• Dental insurance
• Employee discounts
• Free food & snacks
• Health insurance
• Paid time off
• Parental leave
• Savings bank
• Training & development
• Vision insurance
• Wellness resources

About the Role:
Join MedPOINT Management as a Claims Support specialist in Sherman Oaks, CA, where you will play a vital role in ensuring smooth claims processing and customer satisfaction. This position offers an exciting opportunity to contribute to a dynamic team dedicated to delivering exceptional healthcare management services.

Responsibilities:

• Process and review insurance claims for accuracy and completeness.
• Communicate with healthcare providers and insurance companies to resolve claim issues.
• Maintain detailed records of claims status and updates in our database.
• Assist in the appeals process for denied claims and follow up as necessary.
• Provide excellent customer service to patients and providers regarding claims inquiries.
• Collaborate with the billing department to ensure timely payment of claims.
• Stay updated on insurance policies and regulations to ensure compliance.
• Identify trends in claim denials and recommend process improvements.

Requirements:

• High school diploma or equivalent; associate's or bachelor's degree preferred.
• 1-2 years of experience in medical billing or claims processing.
• Knowledge of insurance policies, procedures, and medical terminology.
• Strong attention to detail and excellent organizational skills.
• Effective communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite and electronic health record systems.
• Ability to work independently and as part of a team in a fast-paced environment.
• Positive attitude and commitment to providing exceptional service.

About Us:
MedPOINT Management has been a leader in healthcare management for over 15 years, providing innovative solutions to streamline operations for healthcare providers. Our commitment to excellence and patient-centered care has earned us the trust of our clients, making us a preferred partner in the industry. Our employees thrive in a supportive environment that values collaboration, growth, and a passion for making a difference.