Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Cyber Operations Strategist, Critical Harm Operations

Triwill Group

  • Cyber Operations Strategist, Critical Harm OperationsOn-siteSan FranciscoAll jobsOn-site jobs## SkillsCybersecuritySQLPythonC/C++JavaScriptPowerShellBashAPIsLLM toolingAutomationIncident responseThreat intelligence## DescriptionABOUT THE TEAMCritical Harm Operations sits within User Safety & Risk Operations and builds enforcement systems for Frontier Risk and Material Harm that are accurate, fast, defensible, and built to scale. The Cyber vertical turns policy into reviewer standards, calibrated judgment, quality systems, escalation paths, and automation guardrails.ABOUT THE ROLEWe are looking for a senior cybersecurity practitioner and operations strategist to raise the quality, scalability, and technical rigor of our Cyber Operations. You will combine hands-on cyber judgment with systems-level operating design: resolve the hardest dual-use questions, evolve SOPs, uplift reviewers and vendors, and build practical tools and automations.This is a senior IC role. Success is not primarily cases closed; it is durable improvement in the operating model and the reviewers who run it.IN THIS ROLE, YOU WILL:- Drive the Cyber Operations operating model across domain priorities, SOPs, escalation paths, quality health, vendor capability, roadmap inputs and help inform trusted access strategies.- Serve as the senior cyber expert for complex or high-risk decisions across ChatGPT, API, Codex, agents, and emerging product surfaces.- Translate policy ambiguity, quality misses, appeals, and reviewer disagreement into clear decision rules, calibration examples, training, and tooling requirements.- Build durable operating systems and quality loops: golden sets, holdouts, double-labeling, adjudication, error taxonomies, reviewer calibration, and automation evaluations.- Raise FTE and BPO capability through onboarding, certification, coaching, recurring calibration, and vendor-performance partnership.- Use quality, appeals, SLA, backlog, and disagreement signals to diagnose root causes and prioritize high-leverage fixes.- Build hands-on solutions—SQL analyses, scripts, dashboards, LLM eval workflows, evidence enrichment, routing logic, and lightweight automations—that improve decision quality and reduce manual effort.- Partner with Policy, Integrity, Safety Systems, Security, Legal, Product, Engineering, and Investigations to operationalize changes and drive launch readiness.YOU MIGHT THRIVE IN THIS ROLE IF YOU:- Have 8+ years of hands-on cybersecurity experience in offensive security, threat intelligence, incident response, security research, red teaming, application security, DFIR, malware analysis, or a related field.- Can reason deeply about attacker tradecraft, vulnerability exploitation, credential abuse, malware, persistence, evasion, exfiltration, cloud or identity abuse, and ambiguous dual-use activity.- Have built or improved high-stakes operations, reviewer programs, QA systems, escalation workflows, or vendor/BPO programs.- Can turn complex cyber and policy judgment into reviewer-usable SOPs, decision trees, training, and concise written recommendations.- Are comfortable using SQL, Python, Python, C/C++, JavaScript, PowerShell, and Bash, APIs, LLM tooling, or automation to solve operational problems.- Understand human-in-the-loop automation, evaluations, monitoring, holdouts, and fallback paths for sensitive workflows.- Operate independently in ambiguity, communicate clearly across technical and non-technical audiences, and bring sound judgment and discretion when handling sensitive material.- Experience with trust and safety, platform abuse, cyber misuse of AI systems, or LLM safety.NICE TO HAVE- Experience with golden sets, classifier or prompt evaluations, and reviewer-quality programs.- Experience enabling global vendor reviewer operations.About OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form No response will be provided to inquiries unrelated to job posting compliance.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link Global Applicant Privacy Policy OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
  • J-18808-Ljbffr Triwill Group

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Cyber Operations Strategist, Critical Harm Operations in San Francisco, CA vacancy
  • OpenAI is seeking a Cyber Operations Strategist to lead Critical Harm Operations from our San Francisco site. You will shape the operating model, design escalation paths, and drive durable improvements across reviews, vendors, and automation. Expect a senior IC role focused... 
    Operations
    Cyber

    Triwill Group

    San Francisco, CA
    3 days ago
  • $252k - $280k

    ABOUT THE TEAM Critical Harm Operations sits within User Safety & Risk Operations and builds enforcement...  ..., defensible, and built to scale. The Cyber vertical turns policy into reviewer...  ...cybersecurity practitioner and operations strategist to raise the quality, scalability, and... 
    Operations
    Cyber

    OpenAI

    San Francisco, CA
    2 days ago
  •  ...raised $60M in Series C funding from Wellington Management, CRV, Next47 and Y Combinator.The roleAs a Human Data Operations Strategist, you will play a critical role in managing and optimising data annotation and machine learning workflows for our clients. You will work... 
    Operations

    Encord

    San Francisco, CA
    1 day ago
  •  ...optimization opportunities for Stripe’s merchants. We serve a critical role both in demonstrating thought leadership on challenging payment...  ...areMinimum requirements10+ years of experience in payments or operations at a leading technology company, or consultancy in the... 
    Operations
    Local area

    Stripe

    San Francisco, CA
    2 days ago
  • $103 per hour

     ...role focused on strengthening ransomware resilience, cyber recovery governance, and operational recovery readiness within a large-scale enterprise environment...  ...frameworks such as NIST CSF, NIST 800‑61, and CIS Critical Security Controls. Experience supporting incident... 
    Operations
    Cyber

    Avenue Code

    San Francisco, CA
    1 day ago
  •  ...investigations and protection. Special Agents play a critical role in safeguarding the financial...  ...in both investigative and protective operations. Responsibilities include:...  ...financial crimes, including counterfeiting, cyber fraud, and other threats to the financial... 
    Operations
    Cyber

    United States Secret Service

    San Francisco, CA
    4 days ago
  •  ...workforce of approximately 220 employees , we operate with startup agility and ambition. Our...  ...The Software Engineer will play a critical role in developing our autonomous defense...  ..., ensuring software is resilient to cyber threats and meets defense cybersecurity standards... 
    Operations
    Cyber
    Full time
    Work experience placement
    Local area

    Mach Industries

    San Francisco, CA
    22 hours ago
  •  .... Poetic is deployed globally, powering critical workflows for Fortune 500 companies with...  ...runs. About the Role As a Forward Deployed Strategist at Poetic, you will be on the front...  ...a fundamental shift in how enterprises operate. You will own our most strategic customers... 
    Operations
    Shift work

    Doist

    San Francisco, CA
    3 days ago
  •  ...securely and responsibly across critical sectors. About the Role As an...  ..., you will shape OpenAI’s operating picture for current agentic risk...  ..., and potential downstream harms across products, deployment...  ...safety, integrity, security, cyber threat intelligence, AI safety... 
    Operations
    Cyber
    Shift work

    Neura Market

    San Francisco, CA
    3 days ago
  • $252k - $280k

    ABOUT THE TEAM Critical Harm Operations sits within User Safety & Risk Operations and builds enforcement systems for Frontier Risk and Material Harm that are accurate, fast, defensible, and built to scale. We turn policy intent into operational readiness, review standards... 
    Operations
    Shift work

    OpenAI

    San Francisco, CA
    2 days ago
  •  ...burdened by the complexities of non-clinical operations. Charta is changing that. We’re...  ...organizations. Our AI platform streamlines critical workflows across revenue cycle,...  ...About the role We’re looking for a Growth Strategist who can build the tracking infrastructure... 
    Operations

    Charta Health, Inc.

    San Francisco, CA
    3 days ago
  • $134.5k - $265.1k

    Position Summary Our Deloitte Cyber team understands the unique challenges and opportunities...  ...complexity, we enable our clients to operate with resilience, grow with confidence,...  ...users, consumers, and patients from harm. Enables clients to provide consumer confidence... 
    Operations
    Cyber
    Local area
    Visa sponsorship

    Deloitte

    San Francisco, CA
    1 day ago
  • $134.5k - $265.1k

     ...strategies across business, technology, and operational environments while guiding teams and...  ...playbooks, and program documentation for critical business and technology...  ...Computer Science, Information Systems, Cyber Security, or equivalent demonstrated technical... 
    Operations
    Cyber
    Local area
    Visa sponsorship

    Deloitte

    San Francisco, CA
    2 days ago
  •  ...experience in healthcare consulting and project management will be critical as you lead complex engagements. The ideal candidate will possess strong analytical skills and knowledge of hospital operations, with responsibilities aimed at driving value for customers and... 
    Operations

    Qventus Inc

    San Francisco, CA
    22 hours ago
  • Golunar in San Francisco is seeking a Hospital Operations Analyst to address critical operational challenges and drive successful implementations with hospital partners. This role is essential in optimizing workflows, improving efficiency, and contributing to health systems... 
    Operations
    Flexible hours
    3 days per week

    Golunar

    San Francisco, CA
    3 days ago
  • $82.6k - $162.8k

    Position Summary Join our Deloitte Cyber team to deliver powerful solutions to...  ...simplify complexity, we enable our clients to operate with resilience, grow with confidence,...  ...protecting users, consumers, and patients from harm. Enables clients to provide consumer... 
    Operations
    Cyber
    Local area
    Visa sponsorship

    Deloitte

    San Francisco, CA
    1 day ago
  • $105.4k - $207.8k

     ...strategies across business, technology, and operational environments while working with cross-...  ..., and supporting documentation for critical business and technology functionsFacilitating...  ...Computer Science, Information Systems, Cyber Security, or equivalent demonstrated... 
    Operations
    Cyber
    Local area
    Visa sponsorship

    Deloitte

    San Francisco, CA
    1 day ago
  • $155.6k - $306.8k

    Position Summary Help clients reduce cyber risk by leading forward deployed...  ...governance, remediation execution, and operational improvement across enterprise environments...  ...vulnerability findings, exploitability, asset criticality, attack path data, and threat... 
    Operations
    Cyber
    Local area

    Deloitte

    San Francisco, CA
    1 day ago
  • $230k - $245k

     ...role provides oversight of our external cyber defense partner and drives efforts in cloud...  ...management practices into all business operations.What You'll DoDevelop and maintain...  ...improvements to our security strategies to protect critical assets and data.Provide strategic... 
    Operations
    Cyber
    Full time
    Work at office
    Local area

    Business Wire

    San Francisco, CA
    3 days ago
  •  ...Stripe’s merchants. The Global Payments Performance team serves a critical role both in demonstrating thought leadership on challenging...  ...Minimum requirements 5+ years of experience in payments or operations at a leading technology company, or consultancy in the payments... 
    Operations
    Local area

    EngineersOfAI

    San Francisco, CA
    3 days ago
  • $120k - $240k

     ...consequences if things break. The Deployment Strategist owns customer deployments end-to-end,...  ...-facing, high-ownership role for senior operators who thrive under pressure and ambiguity....  ...customers come to trust AI in mission-critical systems. How You’ll Make an Impact... 
    Operations
    Work at office
    Remote work
    Flexible hours
    Night shift

    Pallet Service Corporation

    San Francisco, CA
    4 days ago
  • $210.6k - $305.1k

     ...Cisco ThousandEyes FedRAMP team builds and operates our US GovCloud platform. This team is...  ...experience building and supporting mission-critical services with a focus on automation,...  ...have experience identifying and analyzing cyber security risks, familiarity with security... 
    Operations
    Cyber
    Full time
    Temporary work
    Local area
    Flexible hours

    CISCO Systems

    San Francisco, CA
    4 days ago
  • Forward Deployed Strategist This venture-backed AI company is building a new layer of human-computer interaction — combining advanced...  ...exceptional accuracy. Today, the platform powers mission-critical operations across Fortune 500 organizations with consistently high... 
    Operations

    Cyrad Solutions LLC

    San Francisco, CA
    3 days ago
  • $170k - $200k

     ...and Gusto trust us to automate mission critical work, starting with anti-money laundering...  .... The Role We’re hiring a Deployment Strategist to lead the charge in deploying our AI...  ...risk management, or financial services operations. Experience presenting to C-suite executives... 
    Operations
    Flexible hours

    Bretton AI Inc

    San Francisco, CA
    3 days ago
  • $170k - $250k

     ...burdened by the complexities of non-clinical operations. Charta is changing that. We're...  ...organizations. Our AI platform streamlines critical workflows across revenue cycle,...  ...infrastructure from the ground up. As a Deployment Strategist at Charta, you'll play a pivotal role... 
    Operations
    Contract work
    Work at office

    Charta Health

    San Francisco, CA
    1 day ago
  •  ...a team of former Scale AI engineers and operators. In less than a year, we’ve brought on most...  ...-by-side with customers on their most critical initiatives, turning complexity into...  ...this role David AI is hiring a Deployment Strategist to serve as a trusted partner to customers... 
    Operations
    Work at office

    David AI

    San Francisco, CA
    1 day ago
  • $175k - $220k

     ...security, automation, and scalable security operations. We are looking for engineers who enjoy...  ...or Masters in Computer Science, Cyber Security or similar roles.Strong software...  ...intelligent applications, and automate critical workflows all without moving data or breaking... 
    Operations
    Cyber
    Full time
    Work at office

    Sigma Computing

    San Francisco, CA
    22 hours ago
  • $150k - $250k

     ...with the world’s most ambitious institutions to rearchitect critical operations for the frontier of AI. Our customers include the largest...  ...run a profitable business. What We Are Looking For As an AI Strategist, you will be the project lead for customer engagements. In... 
    Operations
    Work at office
    Flexible hours
    3 days per week

    Distyl

    San Francisco, CA
    3 days ago
  • $5,000 per month

     ...You’ll Do You’re owning one of the most critical functions in the company: the...  ...determine whether our product becomes the operating system for an entire health system. You...  ...what we build and why. Select Deployment Strategists may be given responsibility of joining... 
    Operations
    Contract work
    Work at office
    Remote work
    Relocation package
    Flexible hours

    Vitalize Care

    San Francisco, CA
    4 days ago
  •  ...Hardware & Software Crowdsourcing Cyber Security SAAS Artificial Intelligence...  ...leaders to identify and protect mission-critical innovations. This role is pivotal in...  ...global patent portfolio and modernizing IP operations, with a strong emphasis on the... 
    Operations
    Cyber

    Confidential

    San Francisco, CA
    22 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Cyber Operations Strategist, Critical Harm Operations. Be the first to apply!