Catering & Conference Services Coordinator

Catering & Conference Services CoordinatorThe Four Seasons Resort L?na'i is looking for a Catering & Conference Services Coordinator who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.What You'll DoProvide administrative support to the Catering & Conference Services team by managing incoming calls, responding to inquiries, and assisting with overflow support for Sales & Marketing and Food & Beverage departments while maintaining exceptional service standardsPrepare, maintain, and distribute event documentation including contracts, Banquet Event Orders (BEOs), resumes, schedules of events, menus, reports, correspondence, banquet checks, and departmental communications using approved systems and softwareCoordinate planning logistics for internal events, small groups, and special functions, supporting Catering & Conference Services Management to ensure seamless event executionManage and update client accounts, bookings, traces, event details, and function space information within Delphi and other event management systems, ensuring accuracy and timely communication across departmentsMaintain organized electronic and physical filing systems, databases, reports, vendor resources, group records, and departmental documentation to support operational efficiency and accurate recordkeepingDistribute event-related information and reports to resort departments, ensuring all operational teams receive timely and accurate event updates and requirementsSupport departmental administration by maintaining shared drives, intranet resources, office equipment, and communication tools to ensure smooth daily operations and effective coordination across the resortAnd More!What To BringSuccessful candidate must possess legal work authorization in United StatesThe hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.Ability to sit and/or stand for extended periods, lift up to 40 lbs, and push/pull as needed during shiftsPrevious Hotel, Banquet, and/or Catering & Conference Services preferredStrong organizational, multitasking, and administrative skills with exceptional attention to detail, accurate data entry and typing proficiency (40+ WPM), and the ability to efficiently manage correspondence, filing, document preparation, telephone calls, and email communications in a professional, timely, and service-oriented manner.Join Our 'Ohana & Enjoy Our Amazing Benefits:Hourly Rate: $28.26100% Employer contributed Medical, Dental, and Vision benefitsCompetitive wages and other benefits (Retirement Plan, Wellness Credit, etc) as well as Paid Time Off & Holiday PayInclusive and diverse employee engagement & recognition events all year-roundComplimentary stays and exclusive discounts at Four Seasons WorldwideComplimentary Employee Meals & Dry Cleaning for Employee UniformsOwner subsidized on-island housing, inter-island airfare to Oahu and other resourcesComprehensive learning and development programs to help you master your craftEnergizing Employee Culture where you are encouraged to be your true self!And so much more!We look forward to receiving your application! Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.