Business Analyst / Project Manager

Position Eligibility Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply. Remote Work Policy Remote work for up to 2 days per week may be available pursuant to the Flexible Work Pilot Program. Position Overview DCWP-DoTSS is seeking a Sr. Business Analyst to augment the existing Project Management Office (PMO) team. Reporting to the Executive Director of the PMO, the Business Analyst will support project delivery initiatives by providing business analysis, operational support, and coordination across multiple projects and stakeholders. Qualifications Strong analytical, problem‑solving, and organizational skills. Experience gathering and documenting business and functional requirements. Knowledge of business process analysis, workflow documentation, and data analysis techniques. Familiarity with project implementation methodologies including Agile/Scrum and Waterfall. Experience with operational support and issue resolution processes. Proficiency with documentation and collaboration tools such as Microsoft Office, Visio, and DevOps platforms. Excellent written and verbal communication skills with the ability to work effectively across technical and non‑technical teams. Ability to manage multiple priorities in a fast‑paced environment while maintaining attention to detail and quality. Perform data analysis activities including collecting, cleansing, validating, and interpreting data to support operational and business decision‑making. Support operational and production activities by identifying, prioritizing, troubleshooting, and documenting business and system issues. #J-18808-Ljbffr