Communications Manager

Communications Manager

Location: Hybrid- 3 Days Onsite in Woonsocket, RI

Duration: Long-Term Contract

Position Summary

The Communications Manager is responsible for developing and executing communication strategies that align employees with departmental priorities, initiatives, and organizational goals. This role serves as a key partner to leadership, driving employee engagement, onboarding, training, internal communications, and knowledge management initiatives across the organization.

The ideal candidate is a strategic communicator who can translate complex business initiatives into clear, impactful messaging while leveraging a variety of communication channels, including digital content, video, live events, and print materials. This position offers a unique opportunity to influence communication practices across multiple teams and enhance organizational effectiveness through consistent, engaging communication programs.

In addition, the Communications Manager will oversee document control and knowledge management processes, ensuring departmental documentation, policies, and procedures remain current, accessible, and compliant with established standards.

Key Responsibilities

Communications Strategy & Execution

• Develop and execute comprehensive communication strategies that support departmental and organizational objectives.
• Partner with leadership to create, maintain, and optimize communication platforms and channels.
• Create and distribute internal communications including announcements, presentations, newsletters, videos, and other employee-facing content.
• Ensure consistent messaging and branding across all communication initiatives.
• Identify opportunities to improve communication effectiveness and employee engagement.

Employee Engagement & Organizational Culture

• Lead engagement initiatives that foster collaboration, connectivity, and team culture.
• Plan and coordinate employee events, recognition programs, and department-wide activities.
• Develop creative approaches to increase employee participation and organizational alignment.
• Measure engagement outcomes and recommend improvements based on feedback and participation metrics.

Training, Onboarding & Knowledge Sharing

• Manage onboarding, training, and mentorship programs for new and existing team members.
• Partner with leadership to create engaging educational content and development resources.
• Maintain learning materials and ensure content remains current, relevant, and accessible.
• Support organizational change initiatives through effective communication and training strategies.

Document Control & Knowledge Management

• Oversee document control processes and systems across the department.
• Ensure policies, procedures, SOPs, and operational documentation are maintained, reviewed, and updated regularly.
• Establish standards for document management, governance, and compliance.
• Partner with cross-functional teams to ensure documentation accuracy and consistency.

Measurement & Continuous Improvement

• Analyze communication performance, engagement metrics, and employee feedback.
• Conduct lessons learned sessions and identify opportunities to improve future communications and programs.
• Provide recommendations to leadership based on data, trends, and organizational needs.
• Proactively anticipate business changes and develop communication strategies that support organizational readiness.

Required Qualifications

• Bachelor's degree in Communications, Marketing, Business Administration, Construction Management, or a related field, or an equivalent combination of education and experience.
• 5+ years of experience in internal communications, employee engagement, organizational communications, marketing communications, or a related field.
• Exceptional written, verbal, and presentation communication skills.
• Strong content development and storytelling capabilities.
• Experience developing communication strategies for large or complex organizations.
• Ability to influence stakeholders and build strong relationships across all levels of the organization.
• Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.
• Ability to thrive in a fast-paced, evolving environment.

Preferred Qualifications

• Experience supporting Program Management Offices (PMO), project management organizations, or corporate operations teams.
• Experience planning and coordinating large-scale employee events and engagement programs.
• Familiarity with design, construction, facilities management, or workplace services environments.
• Knowledge of organizational change management principles.
• Experience managing document control, knowledge management, or governance programs.

Preferred Technical Skills

• Microsoft 365 Suite (Teams, SharePoint, PowerPoint, Excel, Word)
• SharePoint Administration and Content Management
• Adobe Creative Cloud (InDesign, Photoshop, Illustrator)
• Video Editing and Content Production
• Internal Communications Platforms
• Collaboration and Knowledge Management Tools

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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