Lobby Ambassador

Lobby Ambassador

We're seeking friendly, professional, and customer-focused individuals to join our team as Lobby Ambassadors. This is an excellent opportunity for someone looking to build a career in public service while gaining valuable experience in a fast-paced, customer-facing environment. As the first point of contact for visitors, you'll play a key role in delivering an outstanding guest experience by welcoming.

Full-time schedule M-F 8A-5P Temp-to-permanent opportunity Great entry point into a county government career Immediate openings in Marietta and Austell, GA Competitive starting pay: $14/hour

What You'll Do

• Warmly greet and welcome visitors, guests, and customers upon arrival.
• Serve as a knowledgeable resource by answering questions and providing directions or assistance.
• Assist visitors with self-service kiosks to improve efficiency and reduce wait times.
• Maintain a visible presence in the lobby and reception area, ensuring guests receive timely assistance.
• Create a positive, professional, and welcoming environment for all visitors.
• Manage guest flow and lobby traffic while following established operational procedures.
• Respond promptly and effectively to guest requests, concerns, and inquiries.
• Collaborate with internal departments to ensure a seamless visitor experience.
• Follow all company policies, safety guidelines, and operational procedures.
• Support lobby occupancy and crowd management protocols as needed.

What We're Looking For

• At least 6 months of customer service experience in hospitality, retail, reception, call center, or a related environment.
• Outstanding interpersonal and communication skills.
• Professional, friendly, and service-oriented attitude.
• Ability to remain calm and effective in a fast-paced environment.
• Strong reliability, punctuality, and attendance record.
• Comfortable standing and moving throughout the duration of the shift.
• Ability to work independently and as part of a collaborative team.
• Basic technology skills and confidence assisting customers with kiosks or self-service systems.

Ideal Candidate

You thrive on interacting with people, enjoy solving problems, and understand the value of excellent customer service. You take pride in helping others, remain professional under pressure, and consistently create positive experiences for every visitor you encounter.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.