Verification Specialist

Requisition #: 20829
Functional Area: Administrative Support
Employment Type: Full-Time
Work Options: Remote / Work from Home in Wisconsin #LI-Remote
Work Hours: M-F 8-430

Position Summary

J. J. Keller has a Verification Specialist opening in one of our fastest growing departments called Managed Services. This department is comprised of fleet and regulatory compliance experts who clients rely on to off-load the time consuming / complex tasks of managing driver safety and vehicle compliance . As a Verification Specialist you will be responsible for processing client requests for various different background checks.

This position is eligible for a hybrid schedule for employees residing within 40 miles of our Corporate Campus in Neenah, WI, or a remote schedule for those located elsewhere in Wisconsin.

Benefits and Perks

• $19/hr.
• 17 days of PTO + 8 Paid Company Holidays + 1 Paid Floating Holiday
• Annual Reviews + Merit Increases + Quarterly Bonus Program
• New Hire On-the-Job Training
• Medical + Dental + Vision Insurance
• 401(k) with Employer Match + Company-funded Profit Sharing

Job Responsibilities

• Processes client requested orders for background checks, Motor Vehicle Records (MVRs), Safety Performance History (SPHRR) as well as other Driver Qualification (DQ) and Drug & Alcohol (D&A) forms.
• Identifies discrepancies, checks systems for pertinent information, and enters information into applicable systems.
• Works directly with vendors via phone and email to facilitate document orders in a timely manner. Trouble-shoots vendor processing errors as appropriate.
• Monitors workload and document processing to ensure orders are completed within established turnaround times.
• Works with Compliance Specialists and Service Operations Specialists to obtain and/or validate client information. Updates information in all applicable systems.
• Assists coworkers with questions on processes related to obtaining documents and vendor functions. Maintains accurate process documentation.
• Maintains knowledge of the applicable local, state, and federal regulations that pertain to our service offerings.
• Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities. Adheres to the department's data security policies pertaining to Personal Identification Information.
• Performs other support duties as assigned.

Qualifications

Experience:

• Minimum of 3 years of experience in a general office setting.
• Experience working in a fast-paced, deadline-driven environment a plus.
• Will consider post-secondary education in lieu of experience..

Education:

• High School Graduate or General Education Degree (GED).

Other Skills/Qualifications:

• Must be proficient in the use of a PC and MS Office Suite.
• Ability to work in a fast-paced, deadline driven environment.
• Ability to effectively learn and utilize multiple software applications and websites.
• Desire to meet and exceed client expectations.
• Strong multi-tasking and organizational skills.
• Strong detail orientation.

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time.


We Protect People & The Businesses They Run™

Every associate at J. J. Keller makes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America.

J. J. Keller History: November 1, 2023, marked 70 years of business for J. J. Keller & Associates, Inc. Click HERE to take a tour through three generations of this family-owned business - from our founding as a one-man consulting firm through decades of delivering on our purpose of protecting people and the businesses they run.

J. J. Keller Career Stories : Click HERE to hear from our associates about what they have to say about life as an associate at J. J. Keller.

J. J. Keller Earns 8th Great Place to Work Certification™: Click HERE to find out what makes J. J. Keller great.

J. J. Keller Certified as a Top 100 Most Loved Workplace® in America: Click HERE to find out why our associates LOVE working at J. J. Keller.

2024 Top Company for Women to Work for in Transportation: Click HERE to learn more about this prestigious recognition.

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J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.