HR Benefits Associate II (CEMI)

Title: HR Benefits Associate II (CEMI)


Location: Midtown


Org Unit: Health & Wellness


Work Days:


Weekly Hours: 35.00


Exemption Status: Non-Exempt

Salary Range: $36.26 - $44.95


*As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices


Position Summary

Coordinates day-to-day employee/retiree benefit plan administration, organizes annual health fairs, assists with open enrollment and coordinates health and wellness and retirement programs. Processes Children Tuition Scholarship applications.


This is a term position anticipated to be needed through Fall 2028 but may be ended or extended based on organizational needs, funding availability, and performance.

Job Responsibilities

• Assists with new hire benefit enrollments, retiree health plan enrollments and follows-up with new employees to ensures timely enrollment.
• Processes and audits benefit enrollment elections and corrects enrollment errors as needed.
• Assists employees/retirees with benefits questions and issues including during open enrollment. Escalates issues appropriately and ensures proper resolution.
• Assists with the evaluation, development, implementation and communication of current, new and emerging employee/retiree benefit programs.
• Generates periodic and ad hoc reports to audit and to ensure data integrity.
• Coordinates the administration of various benefit programs.
• Processes claims and reimbursements.
• Facilitates communication with outside vendors.
• Responsible for data entry and maintenance.
• Assists the planning and coordination of special events.
• Generates reports for funding, invoice reconciliation of benefit programs, vendor/carrier and upper management requests.
• Prepares payment requests and back up data for Vendors.

Education

• High School Diploma

Experience

Approximately 3 years of prior related experience

Knowledge, Skills and Abilities

• Must possess outstanding customer service skills with a compassionate, courteous, and helpful phone manner; ability to deal professionally with a diverse constituency - patients, faculty, physicians, and co-workers.
• Patience and a high capacity for empathy and perseverance.
• Demonstrated proficiency with MS Office Suite and database applications.
• Demonstrated organizational skills and ability to pay close attention to detail.
• Ability to multi-task and self-prioritize work.
• Demonstrated ability to remain focused despite frequent interruptions.
• Ability to treat confidential information with utmost discretion.
• Demonstrated ability to work effectively in a collaborative manner with all departmental faculty and staff, as well as other institutional representatives.

Licenses and Certifications

Working Conditions/Physical Demands

Standard office work

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of "any person, any study." No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.


Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans' Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.