Sr. ServiceNow Systems Admin/ Analyst

Akaasa Technologies

Location : 100 % Remote (the team is based out of Los Angeles, so if you find someone in L.A. that's a big bonus, but its not required. )

Position Summary - Sr. ServiceNow Systems Admin/ Analyst

The Senior ServiceNOW Systems Analyst/ Administrator is the technical and functional owner of the organization's ServiceNow platform, with additional responsibility for analyzing, configuring, and supporting other enterprise applications such as Smartsheet and SharePoint.

This role leads platform strategy and complex configuration work, mentors junior team members, and serves as the primary escalation point for platform issues across the supported application portfolio.

Key Responsibilities

Own end-to-end configuration, administration, and continuous improvement of ServiceNow (ITSM, plus additional modules as applicable), including workflows, business rules, ACLs, notifications, and CMDB/Asset Management
Lead the design and governance of core ITSM processes (Incident, Problem, Change, Request)
Manage platform upgrades, release testing, and vendor/implementation partner engagements
Build advanced reporting, dashboards, and SLA/KPI metrics for IT leadership
Serve as systems analyst for additional platforms (Smartsheet, SharePoint, Power Automate, etc.) - gathering requirements, designing solutions, and maintaining configurations
Lead integration efforts between ServiceNow and other enterprise systems (M365, IAM/identity platforms, HRIS)
Ensure all supported platforms meet audit, compliance, and ITGC/SOX control requirements
Evaluate new tools and platform capabilities; make adoption recommendations to leadership
Own documentation standards and end-user training materials across supported platforms

Required Qualifications

7+ years as a Sr. ServiceNOW Systems Administrator with experience administering/configuring ServiceNow , including complex workflow s and integration work
ServiceNow CSA required ; CIS certification (s) (CIS-ITSM, CIS-CSM, etc.) strongly preferred
Proven experience as a systems analyst on at least one additional platform (SharePoint, Smartsheet, Power Platform, Salesforce, or similar)
Strong ITIL knowledge and hands-on process design experience
Experience in a governance/compliance-driven environment (SOX, ITGC, audit controls)
Ability to work independently with executive stakeholders and translate ambiguous business needs into scalable system solutions
Scripting/configuration proficiency (JavaScript, Glide API) and familiarity with low-code automation

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Sr. ServiceNow Systems Admin/ Analyst in Remote vacancy

Sr. ServiceNow Systems Administrator / Analyst || 100% Remote || w2 only
...Sr. ServiceNow Systems Administrator / Analyst [100% Remote] Location: Los Angeles, CA Must have top communicators, Must have 8+ years... ...automation Position Summary - Sr. ServiceNow Systems Admin/ Analyst The Senior ServiceNOW Systems Analyst/ Administrator...
Senior
Servicenow
Remote work
SmartIPlace
Los Angeles, CA
1 day ago
Senior Systems Analyst with QA
$90k - $135k
...Apply for this job nowJob DescriptionSenior System Analyst with QAOur Client is a global company... ...with at least 5 years QA skills.The Sr. System Analyst / QA will be part of an... ...point problem areasExperience with MS D365, ServiceNow, Azure Analytics tools, Azure Data lake,...
Senior
Servicenow
Nexus Jobs
Trumbull, CT
2 days ago
Information Technology (IT) Systems Administrator (Systems Application Analyst 3)-29952
$96.28k - $125k
...operations.HII designs, develops, integrates and manages the sensors, systems and other assets necessary to support integrated ISR... ...track issues and document in helpdesk ticketing system (e.g., ServiceNow)• Provide in-person video teleconference (VTC) setup, configuration...
Servicenow
Full time
Work experience placement
Local area
Remote work
Worldwide
HII Mission Technologies Division
Mountain View, CA
2 days ago
Sr. System Administrator
...Hiring System Admin Oracle Private Cloud Appliance (PCA) Administration of Oracle Private Cloud Appliance (PCA), an on-premises Private... ...support, troubleshooting, upgrades/migrations and attending ServiceNow tickets Support software/firmware software concurrency and...
Senior
Servicenow
Remote work
Samprasoft
United States
2 days ago
Sr. Systems Administrator
$136k - $166k
...Senior Level Systems AdministratorThis is an exciting role:BI&A is seeking a Senior Systems Administrator to be responsible for managing... ...and manage competing demands· Experience with ITSM platforms (ServiceNow, Remedy, Jira Service Management)· Data center management...
Senior
Servicenow
Contract work
Remote work
Worldwide
Flexible hours
Boeing Intelligence & Analytics
Denver, CO
3 days ago
Sr Systems Administrator
$80k - $120k
...Description SAIC is seeking an experienced server System Administrator in support of a managed services engagement for a... ...5. Incident, Change, Problem, and Configuration Mgmt. using ServiceNow. Nice to Haves: Veritas NetBackup Administration....
Senior
Servicenow
Remote work
Science Applications International Corporation
United States
3 days ago
Remote Senior Systems Analyst - Oracle HCM
...We are seeking a highly skilled and experienced Senior Systems Analyst – Oracle HCM to join our HRIT team. This individual will be... ...development, and dashboard optimization. Experience with Jira, ServiceNow, or similar ticketing systems. To ensure the safety of...
Senior
Servicenow
Full time
Remote work
Datavant
Remote
28 days ago
Sr. Systems Engineer - Linux
$120k - $145k
...CA. Remote is not offeredAxos is seeking an experienced Senior Systems Engineer to join our team. You will be responsible for... ...single point of failureChange & OperationsExecute changes via ServiceNow (CAB, risk, rollback)Maintain runbooks, SOPs, and documentation...
Senior
Servicenow
Full time
Work at office
Local area
Remote work
Axos Bank
San Diego, CA
3 days ago
High Performance Computing System Administrator, Senior Analyst, Onsite Tucson AZ
$68.9k - $131.1k
...System Administrator, High Performance Computing (HPC) - P2Senior Analyst LevelRaytheon Digital Technology (DT) - Classified... ...of High-Performance Computing hardware, software, and operating systems (OS).Understanding utilizing software tools, automated scripts,...
Senior
Temporary work
Work experience placement
Work at office
Remote work
Relocation
Relocation package
Flexible hours
Raytheon
Tucson, AZ
1 day ago
Sr. Alvaria Dialer Technical System Administrator
$79.6k - $176.3k
Sr. Alvaria Dialer Technical System Administrator Position Description CGI is seeking a skilled Sr. Dialer System Engineer/Administrator to... ...PostgreSQL and transact psql experience . Experience with ServiceNow, Archer, and Postgres databases . Experience with...
Senior
Servicenow
Work at office
Local area
Night shift
Remote
20 days ago
Sr Principal Network Administrator - Secret
$129.3k - $193.9k
...opportunities to work on revolutionary systems that impact people's lives... ...CIDO team is seeking a Sr. Principal Network Communications - Senior Network Admin to support information system lifecycle... ...ticketing systems (e.g., ServiceNow, JIRA). Deliver third-level technical...
Senior
Servicenow
Full time
Remote work
Relocation
Flexible hours
Shift work
Weekend work
Northrop Grumman
Azusa, CA
1 day ago
Sr. System Administrator/Engineer must Have TS SCI
...live missions. Lead rapid incident triage, track and report system outages/Discrepancy Reports (DRs), and author post-incident Root... ...~8+ years relevant experience ~ Operational experience with ServiceNow ~ Experience in the Intelligence Community ~ DoD 8140 (...
Senior
Servicenow
Contract work
Work at office
Work from home
Home office
Flexible hours
Shift work
A&M Technologies LLC
Springfield, VA
7 days ago
Senior Systems Administrator
...TISTA Science and Technology Corporation is seeking a Senior System Administrator to join our remote team in the USA. The role focuses... ...7+ years supporting enterprise applications, experience with ServiceNow and Jira, and a solid background in Agile delivery. #J-18808-Ljbffr...
Senior
Servicenow
Remote work
TISTA Science and Technology
New York, NY
2 days ago
Senior Windows Engineer/Admin
...Opportunity for advancement Senior Windows Systems Engineer Location: San Antonio, TX (... ...: Manage change tickets through ServiceNow, aligning with ITIL frameworks (Incident... ...Administrator or Windows Server Hybrid Admin Associate. CompTIA Security+ or equivalent...
Senior
Servicenow
Work from home
Flexible hours
Select Minds LLC
Dallas, TX
8 days ago
Sr IT Support Administrator (Bi-Lingual)
$40 - $48 per hour
...Description The Senior IT Support Analyst is the primary on-site technology resource... ...workstations, meeting rooms, and conference/AV systems for the D.C. corporate office. •... ...device policy program. • Familiarity with ServiceNow or a comparable ITSM/CMDB platform. •...
Senior
Servicenow
Contract work
Temporary work
Work at office
Local area
Remote work
TEKsystems
Arlington, VA
10 days ago
Systems Administrator Seniors - Middleware & Automation
...Systems Administrator Seniors – Middleware & AutomationFIS Management Services, LLC seeks Systems Administrator Seniors – Middleware... ...within hybrid infrastructure. Integrate middleware operations with ServiceNow (SNOW) workflows for incident, change, and problem management,...
Senior
Servicenow
Remote work
Work from home
Fisglobal
Jacksonville, FL
3 days ago
Lead Systems Programming Analyst
...organization, apply now.We are currently seeking a Lead Systems Programming Analyst to join our team in Plano, Texas (US-TX), United States (... ...Insight, Bash, Python, Openshift and container technologies, ServiceNow, Ansible automation and patching, Foreman, YAML, iLO/...
Servicenow
Work at office
Remote work
Flexible hours
NTT DATA
Plano, TX
3 days ago
Enterprise Systems Analyst
$105.3k - $175.21k
...Windchill. We are looking for a seasoned Windchill PLM Business/Systems Analyst with experience gathering requirements, understanding of... ...Agile/Scrum and ITIL methodologies, and tools such as Jira or ServiceNow.Experience developing and delivering end user training.SIT...
Servicenow
Full time
Internship
Work at office
Local area
Immediate start
Remote work
Shift work
Intel
Austin, TX
15 hours ago
Senior Systems Administrator
...working knowledge of PowerShell scripting for Microsoft 365 and Azure administration Strong working knowledge of ITSM platforms (e.g., ServiceNow) Strong working knowledge of ITIL 4 change and incident management practices Strong working knowledge of enterprise network...
Senior
Servicenow
Work at office
Night shift
Jobtailor
Brooklyn, NY
1 day ago
Quality Assurance Senior Engineer- Sangamon (Information Systems Analyst II Option A)
$8,060 per month
...Department of Innovation and Technology Class Title: INFORMATION SYSTEMS ANALYST II - 21166 Skill Option: Application Services -... ...) years of professional experience working with Salesforce, ServiceNow, or other similar Software as a Service (SaaS) platform through...
Senior
Servicenow
Permanent employment
Full time
Contract work
Work at office
Monday to Friday
Flexible hours
Weekend work
Afternoon shift
1 day per week
State of Illinois
Springfield, IL
12 days ago
Sr Systems Analyst
Responsibilities:Position is primarily focused on development for applications used to support eight Paper Mills located throughout the United States. Environments include SQL Server and MS Windows/AD. Experience in .NET and SQL is required. Successful candidates will need...
Senior
Remote work
Packaging Corporation of America
Lake Forest, IL
2 days ago
Sr ServiceNow Developer
...Sr ServiceNow Expert We are needing resources with hands-on ServiceNow development experience and migration from other platforms to ServiceNow. We are looking for a US-based Sr ServiceNow expert with experience in the Portfolio Management module. The work will be...
Senior
Servicenow
Remote work
Vantage Point Consulting Inc.
United States
1 day ago
Senior Systems Administrator
$93.66k - $105.8k
...Systems AdministratorLocation: USA HI Camp Smith Full Part/Time: Full time Job Req: RQ224935 Type of Requisition: Regular Clearance... ...configuring with Desired State Configuration (DSC) SQL SCSM and/or ServiceNow Microsoft Endpoint Configuration Manager (MECM) MCSE, MCSA,...
Senior
Servicenow
Full time
Part time
Work experience placement
Remote work
Weekend work
Afternoon shift
General Dynamics
Camp County, TX
3 days ago
Sr. System Admin
The Perfect Fit: ~2+ years of sales and business development experience. Not afraid to run a full desk. ~ You have the ability to work independently and set your own goals. ~ You're sick of being micromanaged and want more control over your day-to-day. ...
Senior
Full time
Remote work
Work from home
Flexible hours
Weekday work
Cityview Helicopter Tours
Atlanta, GA
15 hours ago
Sr SAP Systems Analyst
...belonging.Join us on our One Perrigo journey as we evolve to win in self-care.Description OverviewWe are seeking highly skilled Sr. SAP Systems Analyst deep expertise in SAP Controlling (CO) to lead the design, enhancement, build and testing of global financial processes....
Senior
Remote work
2 days per week
Perrigo
Allegan, MI
15 hours ago
IT SysAdmin
$66.65k - $70.58k
...founded on integrity and a people-first philosophy. As a PPM System Admin , you will be responsible for the administration,... ...systems such as Planview, Clarity, Microsoft Project Server, ServiceNow PPM, Primavera, or similar system, Planview ProjectAdvantage...
Servicenow
Full time
Temporary work
Work experience placement
Local area
Monday to Friday
Flexible hours
Sccu Career
Remote
15 hours ago
Sr. System Analyst - GM Defense IT
...spectrum of capabilities - integrated vehicles, power and propulsion, autonomy, mobility, and security.GM Defense IT is seeking a Sr. System Analyst to support business and technology initiatives that enable secure, scalable, and compliant solutions across GM Defense. This...
Senior
Permanent employment
Full time
Contract work
Local area
Work from home
Relocation package
General Motors
Warren, MI
15 hours ago
Workday Systems Sr. Analyst - Payroll, Benefits, Absence (Location Flexible)
$81.9k - $139.7k
...Workday capabilities related to Payroll, Absence, and Time Tracking and recommends adoption where appropriate.Defines requirements for system enhancements, payroll processing (including pay calculations and retro), time tracking operations, and absence management processes...
Senior
Full time
Work experience placement
Internship
Work at office
Local area
Work from home
Flexible hours
RSM International
Chicago, IL
4 days ago
Sr. Systems Analyst I
..., balance, and resources to make a positive impact on the future - including your own.We’re actively seeking a talented Senior Systems Analyst I to join our CMD Tech Communications team in Newport Beach, CA. This role is hybrid of 4 days in office and 1 day per week remote...
Senior
Full time
Work at office
Remote work
Flexible hours
1 day per week
Pacific Life Insurance Company
Charlotte, NC
2 days ago
Systems Analyst 3
...processing or to improve existing computer system: Confers with personnel of... ...networks and data. Information security analysts are expected to stay up to date on the latest... ...Experience ITIL - ticketing using Remedy and ServiceNow.3 - Preferred - Ability to training staff...
Servicenow
Hourly pay
Daily paid
Local area
Remote work
Monday to Friday
Weekend work
Afternoon shift
1 day per week
Kaav Inc.
Austin, TX
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Sr. ServiceNow Systems Admin/ Analyst. Be the first to apply!