Quality Manager

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact. With interesting opportunities across engineering, marketing, sales, supply chain, operations, HR, finance, and more in more than 40 diverse businesses worldwide, chances are, we have something special for you. Summary Of Job Responsibilities The Quality Manager oversees all quality related issues while leading teams in problem solving techniques for customer complaints, corrective actions, and all other quality issues. Maintains Quality records and reports Quality status to management; maintains processes for Customer Complaint, Corrective Action, and MRB. Responsible for ISO9001/ IATF 16949 certifications and the Denver plant Quality System. The Quality Manager represents Quality interests in meetings, teams, and new product development projects. Report To Global Director of Engineering Duties And Responsibilities Serves as Quality Management Representative for the organization by ensuring adherence to EQMS and relevant Quality Standards (IATF, ISO, etc.). Maintains EQMS to ensure continuous compliance to standards and subsequent addendums as they are released by relevant certifying body. Serves as key contact with customers on quality related issues and onsite customer audits. Ensures adherence to APQP and PPAP process for new product introduction & change management. Manages Supplier Quality, including Supplier Corrective Actions and PPAP activities. Works with vendors to resolve product quality issues and implement countermeasures to resolve and mitigate recurrence. Understands and utilizes statistical based software and quality tools for data analysis and problem solving. Leads cross functional teams to deliver robust internal and external problem solving techniques for customer complaints, corrective, permanent and preventative actions and all other quality related issues to ensure no repeat occurrence. Leads ISO9001/ IATF16949/CE/UL/Type Approval compliance and associated 3rd party certification audits. Supports ISO14001 audit. Delivers an annual Internal/External Audit Plan to ensure compliance to the quality system. Supports focused continuous improvements to quality functions and processes. Managerial responsibility for the Quality Assurance Dept. (Including training and development, goal deployment and monitoring of progress to targets and objectives). Responsible for ensuring that product meets drawing specifications and customer expectations. Ensures customer requirements are known, communicated, and achieved. Ensures Quality department representation in new product development teams. Leads Monthly COPQ Analysis & Countermeasures at Monthly Business Reviews. Knowledge, Skills, And Abilities The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. IATF 16949:2016 Certified Lead Auditor Strong knowledge of quality tools and concepts: FMEA’s, Control Plans, PPAP’s, and ISO9001/ IATF 16949/ISO14001/ UL/CE Type Approval Requirements, 8D, 5Why and other RCCM tools. Working knowledge statistical process control, methodology and interpretation of SPC Strong interpersonal skills Demonstrated ability to collaborate across the business / operations functions Computer literate (MS Office, Minitab, JMP, Solid Works, etc.) Advanced written and verbal communication skills. Ability to make presentations before management groups. Education And Experience Bachelor of Science in Mechanical Engineering or similar field. 5-10 years of relevant engineering experience; 5+ years experience in a quality engineering. 3-5 years supervisory experience. IATF16949:2016 Lead Auditor Trained. CQM, CQE certification preferred. Essential Functions The physical demands, work environment, and mental/visual demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical, Mental/Visual Demands At least 30% of the time will be spent on the manufacturing floor. Requires use of hands and arms 60% of the time. Majority of time is spent walking or sitting. Lifting requirements are generally less than 10 lbs. Occasionally, lifting could reach the company maximum of 50 lbs. Close vision, depth perception and the ability to adjust focus are necessary to perform the job functions. Peripheral vision is required for safety. Work Environment Majority of the time is spent in a climate-controlled office or manufacturing environment. Noise exposure is light to moderate. Key Competencies To perform this job successfully, an individual should demonstrate the following competencies: Problem solving: The individual utilizes 8D techniques (5Y’s, IS/IS NOT, Ishikawa, Lessons Learnt, FMEA) to identify and resolve problems in a timely manner and gathers and analyzes information skillfully. A proven track record in driving toward root cause countermeasure(s). Interpersonal Skills: The individual builds effective and sustainable professional relationships at all levels (Executive Level, Customers, Suppliers, Peers, Direct Reports, Indirect Reports). The employee exhibits a professional manner in dealing with others and works to maintain constructive working relationships. Communication and Contact: The individual can communicate confidently at all levels (Executive Level, Customers, Suppliers, Peers, Direct Reports, Indirect Reports) both verbally and written. Maintaining an open mind and a willingness to listen and restructure their communications in response to other opinions/ideas. Planning/organizing: The individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans and can flex plans to compensate with unforeseen issues. Quality control: The individual demonstrates accuracy and thoroughness and monitors own work to ensure quality. Adaptability: The individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. Dependability: The individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance. Safety and security: The individual actively promotes and personally observes all safety procedures. The individual complies with Environmental, Safety, and hazardous Communications requirements. Total Rewards The compensation range for this position is $97,000.00 - $145,400.00, depending on experience. This position may be eligible for performance based bonus plan. Benefits Package Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page: IDEX is an Equal Opportunity Employer IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws. Attention Applicants If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at View email address on click.appcast.io for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application. This posting is for an existing vacancy. Artificial intelligence is not used to screen, assess or select applicants. Job Family Engineering Business Unit Band-It #J-18808-Ljbffr