Customer Service Representative - State Farm Agent Team Member

Job TitlePosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.Use a customer-focused, needs-based review process to educate customers about insurance options.Work with the agent to establish and meet marketing goals.Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.BenefitsSalary plus commission/bonusSalaryPaid time off (vacation and personal/sick days)Commission plus bonusValuable experienceGrowth potential/Opportunity for advancement within my agencyRequirementsExcellent communication skills - written, verbal and listeningSelf-motivatedDetail orientedProactive in problem solvingDedicated to customer serviceAbility to work in a team environmentAbility to effectively relate to a customerAbility to explain complex financial issues in understandable termsProperty and Casualty license (must have currently)If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Houston, TX and help customers with their insurance and financial services needs, including:Auto insuranceHome insuranceLife insuranceRetirement planningState Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.