Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2025 and currently lead a growing team of six. Before becoming a State Farm agent, I built my career in the technology and marketing industries. I'm a graduate of the University of Washington and have a competitive spirit, especially when it comes to racket sports like pickleball and table tennis.

Our mission is simple: to provide protection and peace of mind for the people we serve. We stay actively involved in our local community and have built a strong bilingual book of business, proudly serving many Cantonese and Mandarin speaking customers. Our core values (Presence, Empathy, Grit, and Innovation), guide everything we do.

Our agency offers a large marketing budget with unlimited leads, unlimited PTO, a flexible work environment, paid training resources, free parking, an open office layout, unlimited snacks and drinks, plus a 401(k), health benefits, and licensing reimbursement. We've created a workplace designed to help our team succeed while enjoying the journey.

Our culture is competitive, supportive, and growth-oriented. I'm looking for someone who is driven, coachable, thrives in a fast-paced environment, and enjoys working as part of a collaborative team. If you're excited to build a rewarding career while making a difference for customers every day, we'd love to meet you.

ROLE DESCRIPTION:
As an  Account Associate for Eddie Wang - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.