Senior Generalist, Human Resources

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Position Summary:

Provides recruiting and selection, training and development, employee relations, and Gordon Food Service (GFS) cultural development advice, assistance and consultation to other departmental leaders at an expert level. Ensures that practices established by Home Office Human Resources are implemented and followed.

Essential Functions:

Recruiting and Onboarding

• Leads the sourcing and recruiting activities.

• Delivers interview skills training to managers.

• Supports Diversity and Inclusion initiatives related to the recruiting function and AAP.

• Supports the orientation process for new hires and managers.

Performance Management and Employee Relations

• Educates and consults leadership on the Performance Management process, understands and leverages the Talent Management Suite, coaches employees and managers on employee relations performance, practice or policy issues, promotes the open door policy.

• Responds to, investigates and determines course of action for complaints from GFS employees or others in regards to Gordon Food Service.

Learning and Development

• Educates and assists leaders on the GFS Leadership Development initiatives.

• Facilitates training and monitors required leadership training and development for completion and effectiveness.

• Utilizes TMS and LMS to manage learning and development activities.

Compensation and Benefits

• Understands GFS compensation practices and policies and ensures leaders understand how to properly implement.

• Assists with process for annual compensation changes and bonus payouts.

• Plans and supports benefits enrollment processes as well as educating employees and leaders on GFS retirement plans, benefits and wellness initiatives.

Diversity and Inclusion

• Understands and promotes GFS Diversity and Inclusion Vision and Guiding Principles

Absence Management

• Manages and/or supports the administration of Workers Compensation, short and long term disability and FMLA using applicable software to manage processes.

Other Duties and Assignments

• Provides insights on how to interpret HR metrics such as turnover, new hires, diversity and AAP.

• May perform administrative functions related to general human resources responsibilities to include processing unemployment claims, managing the training database, entering new hires and others as required.

• Administers exit interviews.

• Performs other duties as assigned.

Knowledge / Skills / Abilities:

• Excellent communication, presentation skills and problem solving skills.

• Thorough understanding of GFS culture, policies and employment-related laws, and regulations.

• Knowledge of current trends and developments in the field

• Ability to develop solutions to a variety of problems of moderate scope and complexity. Refers to policies and practices for guidance.

• Understands Affirmative Action plans and EEOC compliance

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to View email address on click.appcast.io and use the words "Accommodation Request" in your subject line.

All Gordon Food Service locations are tobacco-free.

Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.