Field Service Technician

Forklift Field Service Technician – Sterling Heights, MI Field Technicians are provided a company service van, a fuel card, and paid hourly. Shift: first shift, Monday through Friday. Benefits Company van (parked at home each day) Company fuel card Company paid cell phone Tool insurance Paid time off Paid holidays Outstanding benefits package – Dental, Vision, 100% employer‑paid medical insurance premiums, plus much more 401(k) with match Competitive wages Company uniforms provided Responsibilities Performing preventative maintenance on customer forklifts and other material handling equipment Diagnose and repair all forms of customer equipment Completing each repair job in a timely, efficient and professional manner Providing exceptional customer service Work and manage workloads independently Proper completion and submission of all required paperwork Field Technicians are responsible for company vehicle and on‑board parts inventory Incorporate Alta's Guiding Principles into daily activities Performs other duties as assigned Consistent, regular, and reliable attendance including being ready for work at the designated start time Qualifications Two years of previous forklift repair experience is highly desired, which includes experience in the Military, Guard or Reserve with an MOS or NEC code of 63B, 63H, 63S, 63W, 63Y, 91B, 91H, 91L, 91M or CM Previous field experience is highly preferable Strong working knowledge of electric and liquid propane units Excellent mechanical aptitude Possess own tools Must have clean driving record and valid driver's license to drive company vehicle Computer programs – HYPASS, Hyster TKC training software and Yale/Hyster contact management system Language Skills – Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Mathematical Skills – Basic: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Ability – Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Physical Demands / Work Environment Physical/Sensory Functions: Regularly will stand, walk, use hands, reach with hands; Frequently will talk/hear; Occasionally will sit, climb or balance, stoop, kneel, crouch or crawl. Vision: No special vision requirements. Lift and/or Move Functions: Regularly will lift up to 10 pounds; Frequently will lift 11 to 25 pounds; Occasionally will lift from 26 to 100+ pounds. Frequent bending and working from a prone position (lying down while working underneath equipment) are required. Work Environment: Regularly will work near moving mechanical parts; Frequently will be exposed to fumes or airborne particles, outdoor weather conditions; Occasionally will work in wet or humid conditions (non-weather), extreme cold and heat (non-weather), risk of electrical shock, vibration. Equal Employment Opportunity Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact View email address on click.appcast.io immediately! #J-18808-Ljbffr