Quality Control Supervisor

About the job Quality Control Supervisor Job Overview We are seeking a dedicated and detail-oriented Warehouse Quality Control Supervisor to join our team. A Quality Supervisor in a warehouse is responsible for overseeing product quality, compliance with standards, and ensuring warehouse processes meet customer and regulatory requirements. The role bridges operations, inventory, and quality assurance . Key Responsibilities Quality Control & Assurance: Inspect inbound and outbound shipments for accuracy, damage, and compliance with company/customer standards. Enforce proper handling, labeling, and packaging practices. Lead audits (internal and external). Team Supervision: Train and oversee QC (quality control) staff or warehouse associates performing inspections. Assign daily tasks, monitor performance, and provide coaching. Ensure safety and compliance protocols are followed. Process & Compliance: Maintain SOPs (Standard Operating Procedures) for warehouse quality practices. Ensure compliance with ISO, FDA, GMP, or customer-specific standards. Investigate non-conformances, document issues, and recommend corrective actions. Reporting & Metrics: Track KPIs such as defect rates, audit scores, and returns. Prepare reports for warehouse/operations management. Recommend process improvements to reduce errors and increase efficiency. Skills & Qualifications Experience in warehouse, distribution, or manufacturing quality control . Knowledge of WMS systems and inventory processes. Strong attention to detail and organizational skills. Leadership and training abilities. Familiarity with Lean/Six Sigma or other continuous improvement methods is a plus. Typical Requirements High school diploma; bachelor's degree often preferred (supply chain, logistics, QA, or related). 25+ years in warehouse/QA environment. Supervisory or lead experience. #J-18808-Ljbffr