Northeast Animal Shelter - Animal Welfare Specialist

HumanePro's biweekly e-newsletter delivers the latest news, training, education opportunities and special offers to help you in your work with animals. This is a full time 40 hour a week position, with required weekend days. Applicants proficient in Spanish are encouraged to apply! THE POSITION We have an exciting opportunity at our Northeast Animal Shelter in Salem, MA for an Animal Welfare Specialist. Animal Welfare Specialists (AWS) are at the forefront of the MSPCA' smission, working directly with people and their pets to effect positive change in our community. Some job responsibilities include: Working hands-on with several species of animals, feeding, cleaning and disinfecting animal living spaces, providing enrichment activities, exercising, medication administration, etc. Facilitating adoptions by matchmaking animals with prospective adopters using a conversation-based approach with a goal of identifying the best possible outcome for the person and the animal. Assisting in the surrender of an animal in an empathetic and compassionate manner that is free from judgment. APPLICANT REQUIREMENTS We are looking for applicants with at least one year of experience in a customer service/client care position. Previous work or volunteer experience with animals is a plus! Applicants should also demonstrate excellent judgment and interpersonal skills and be eager to work to support the human-animal bond. Applicants with a proficiency in Spanish are strongly encouraged to apply. Please detail any animal care and customer service experience in your cover letter. WHO WE ARE The MSPCA is the largest animal welfare organization in New England- caring for and placing over 12,000 animals annually across our four adoption centers and caring for over 14,000 animals in our community clinics. At our adoption centers, we aim to help the greatest number of animals by upholding an open adoption philosophy and moving pets through the shelter effectively while maintaining a commitment to socially conscious sheltering. For our community clinics we work to provide access to low cost veterinary care that helps keep families together with their pets. At our Northeast Adoption Center in Salem, MA, we care for over 5,000 animals each year with a 98% live release rate.Take a virtual tourof our adoption center! The MSPCA-Angell believes that the lives of all creatures–human and non-human–are inextricably intertwined; that our actions impact all; and that our fate is linked to theirs as interdependent inhabitants of the same planet. We believe that our shared commitment to our organizational values of Compassion, Collaboration, Integrity, Service, Positivity, and Excellence contribute to a compassionate and just society in which all people and animals are treated with care and respect. OUR BENEFITS Our compensation package includes health, dental and life insurance, 403(b) retirement plan, tuition reimbursement, paid holidays, sick, and vacation time, employee discounts for pet health care, and free on-site parking. Closing Date: Tuesday, November 10, 2026 #J-18808-Ljbffr Humanepro