LICENSED Insurance Customer Service Representative
$20 per hourPersonnel Services Unlimited
Job Description
Job Description
LICENSED Insurance Customer Service Representative – Front Office
Location: Forest City, NC
Salary: $20.00/HR
Schedule: Monday–Friday, 8:30 AM–5:30 PM (1-hour lunch), On-Site, Full-Time
About the Role:
A well-established local insurance agency in Forest City, NC, is seeking a [ North Carolina-LICENSED Insurance] Customer Service Representative (CSR) to join their team. This is a front-office, public-facing role providing exceptional service to clients, processing payments, handling policy updates, and assisting with insurance applications.
Responsibilities Include:
- Greet and assist walk-in customers with policy questions and service needs
- Taking premium payments and processing them accurately and securely
- Handling policy renewals, quoting, and processing new policy applications
- Assisting clients with policy changes and claims processing
- Maintaining accurate and organized records in agency systems
- Providing administrative support to the insurance team
- Ensuring a positive customer experience and supporting agency goals
Job Skills
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficiency with computers and office software
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills and professionalism in challenging situations
Requirements:
- Preferred: Previous insurance customer service experience
- Education: 2-year college degree or equivalent customer service experience
- Must have a North Carolina Property & Casualty Insurance License
- Team-oriented mindset with a genuine enjoyment of working with the public
Interested? Qualified candidates can Apply now. Questions? Call or visit our office (Forest City: View phone number on ziprecruiter.com) for more information on this role.
Vacancy posted 22 days ago
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