Network Field Engineer

Network Field Engineer Pride Health is hiring a Network Field Engineer for one of its healthcare clients in Novi, MI . Job Type: 26-Week Contract-to-Hire Location: Novi, MI 48374 (Field-based; travel between client sites required) Pay rate: $48 - $50 per hour on W2 Shift: Day Shift (9:00 AM – 5:00 PM) with On-Call Rotation Schedule: 40 hours/week Compensation: Temp-to-Hire Job Summary The Network Field Engineer is responsible for supporting enterprise network infrastructure, including LAN/WAN connectivity, Cisco device configuration, troubleshooting, and network performance optimization. This role involves field support across multiple locations, implementing network upgrades, resolving complex technical issues, and ensuring secure, reliable network operations. Key Responsibilities Install, configure, and maintain Cisco network devices, including switches and routers. Support LAN/WAN infrastructure and troubleshoot complex network connectivity issues. Perform firmware upgrades, switch configuration, port activations, and break/fix activities. Monitor and maintain enterprise network performance and availability. Troubleshoot TCP/IP, routing protocols (BGP, OSPF, EIGRP), firewalls, and network services. Collaborate with infrastructure teams and end users to resolve network performance issues. Engineer and implement Cisco-based network solutions with minimal supervision. Create and maintain technical documentation using Visio and related tools. Participate in the on-call rotation and provide field support across multiple client sites. Follow security best practices and HIPAA guidelines where applicable. Deliver excellent customer service while supporting healthcare operations. Qualifications Associate's degree required; bachelor’s degree preferred. 2–4+ years of hands‑on experience supporting enterprise network environments. Strong experience with Cisco device installation and configuration, LAN/WAN networking, TCP/IP, OSPF, BGP, and EIGRP, switches, routers, firewalls, and port activations, firmware upgrades and network troubleshooting, and Avaya systems. Experience with ServiceNow is a plus. Ability to create network documentation using Visio. Knowledge of HIPAA regulations is preferred. Strong analytical, troubleshooting, and problem‑solving skills. Additional Requirements CCNA certification is a plus. Candidates without a CCNA must be actively working toward obtaining it. Reliable transportation is required, as travel between client sites is part of the role. Ability to work independently while collaborating effectively within a team. Strong communication, customer service, and documentation skills. Flexibility to participate in an on‑call rotation. Benefits Pride‑Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. Equal Employment Opportunity Pride-Health is an equal opportunity employer. We do not discriminate on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment Pride-Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation. Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long‑term care facilities, in accordance with KRS 216.793. #J-18808-Ljbffr Pride Health