Senior Organizational Change Manager - Content Supply Chain & Generative AI

SGS Consulting

California

Job Responsibilities:

Lead end-to-end Organizational Change Management (OCM) strategies for Generative AI and content supply chain transformation programs
Drive AI adoption initiatives across Global Brand, Creative, Marketing Technology, and operational teams
Conduct stakeholder analysis, persona development, and change impact assessments
Facilitate discovery workshops, future-state design sessions, and executive alignment meetings
Develop organizational readiness plans, adoption roadmaps, and change governance strategies
Create and deliver executive dashboards, benefits realization reports, and ROI frameworks
Partner with project managers, product owners, Agile teams, and leadership stakeholders to align change initiatives with business objectives
Design and implement AI literacy, training, and enablement programs for business users
Integrate OCM activities into Agile delivery cycles, sprint planning, and release management processes
Monitor adoption KPIs, user feedback, and program effectiveness to improve change interventions
Identify adoption risks, resistance points, and workflow gaps, then develop mitigation strategies
Support workflow automation and AI-assisted decision-making initiatives
Promote responsible AI adoption and educate teams on AI capabilities, limitations, and best practices
Collaborate across global, cross-functional, and matrixed teams to ensure successful transformation outcomes

Skills:

Strong expertise in Organizational Change Management (OCM) methodologies and transformation leadership
Experience supporting AI, automation, or Generative AI adoption programs
Knowledge of Content Supply Chain, MarTech, Digital Asset Management, or Marketing Operations

Education/Experience:

Bachelor's.

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Vacancy posted more than 2 months ago

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