Senior Organizational Change Manager - Content Supply Chain & Generative AI
SGS Consulting
Job Responsibilities:
- Lead end-to-end Organizational Change Management (OCM) strategies for Generative AI and content supply chain transformation programs
- Drive AI adoption initiatives across Global Brand, Creative, Marketing Technology, and operational teams
- Conduct stakeholder analysis, persona development, and change impact assessments
- Facilitate discovery workshops, future-state design sessions, and executive alignment meetings
- Develop organizational readiness plans, adoption roadmaps, and change governance strategies
- Create and deliver executive dashboards, benefits realization reports, and ROI frameworks
- Partner with project managers, product owners, Agile teams, and leadership stakeholders to align change initiatives with business objectives
- Design and implement AI literacy, training, and enablement programs for business users
- Integrate OCM activities into Agile delivery cycles, sprint planning, and release management processes
- Monitor adoption KPIs, user feedback, and program effectiveness to improve change interventions
- Identify adoption risks, resistance points, and workflow gaps, then develop mitigation strategies
- Support workflow automation and AI-assisted decision-making initiatives
- Promote responsible AI adoption and educate teams on AI capabilities, limitations, and best practices
- Collaborate across global, cross-functional, and matrixed teams to ensure successful transformation outcomes
Skills:
- Strong expertise in Organizational Change Management (OCM) methodologies and transformation leadership
- Experience supporting AI, automation, or Generative AI adoption programs
- Knowledge of Content Supply Chain, MarTech, Digital Asset Management, or Marketing Operations
Education/Experience:
- Bachelor's.
Vacancy posted more than 2 months ago
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