Front Desk Administrator | Administrative Support Services

Front Desk Administrator | Administrative Support Services

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian provides Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together the talents of Global Professionals to complete engagements for public/private companies, defense and civilian government agencies, and non-profit organizations. Our solution-centric services are deployed across the enterprise and target drivers of economic profit (growth, margin, and efficiency). They are also aligned at the intersections of assets, processes, policies, and people delivering value.

ProSidian clients represent a broad spectrum of Industry Sector Groups, including but not limited to -- Sector Groups including but not limited to Consumer Products, Services, And Retail | Defense And Military | Education And Academia | Emergency Services | Energy, Infrastructure, And Environment | Financial Services | Food And Agriculture | Foreign Aid / Technical Assistance | Government And Public Services | Healthcare And Life Sciences | Industrial And Commercial | Manufacturing And Operations | National Security & Intelligence | Non-Profit | Professional Services | Real Estate And Hospitality | Technology, Media, And Telecommunications | Transport And Logistics | etc.

Job Description

ProSidian Seeks a Front Desk Administrator | Administrative Support Services [USAF0008007] for Program Support on a Exempt W2: No Overtime Pay Basis Technical Element located Ellsworth AFB, SD Across The MidWest Region supporting Ellsworth AFB Airman and Family Readiness Center with Administrative Support Services by maintaining operational excellence and support the Air Force community's critical readiness needs.

Seeking Front Desk Administrator candidates with relevant Aerospace And Defense Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Aerospace And Defense Sector Clients such as USAF. This as a Technical Element or Contract W-2 (IRS-1099) Administrative Support Services Functional Area Professional - Operations Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.

JOB OVERVIEW

• Provide services and support as a Operations (Front Desk Administrator) in the Aerospace And Defense Industry Sector focusing on Program / Project Management Solutions for clients such as U.S. Air Force Military & Family Readiness Center (USAF / M&FRC) | Ellsworth AFB Airman and Family Readiness Center (AFRC).
• Generally Located In Ellsworth AFB, SD and across the Mid West Region (Of Country/World).

RESPONSIBILITIES AND DUTIES - Front Desk Administrator | Administrative Support Services [USAF0008007]

• Answer calls, greet visitors, direct clients, schedule classes, provide routine information, input/maintain data in AFFIRST and DIMS, assist with computer/equipment use, maintain front desk appearance, generate monthly reports, comply with security/confidentiality/pandemic protocols

Qualifications

Desired Qualifications For Front Desk Administrator | Administrative Support Services [USAF0008007] (USAF0008007) Candidates:

• U.S. Citizen, ability to pass background check, familiarity with military environment preferred, attention to detail, customer service orientation, strong communication skills, ability to work independently

Education / Experience Requirements / Qualifications

• High School Diploma or equivalent; 1-3 years of administrative, clerical, or front desk experience; experience with data systems (AFFIRST/DIMS) preferred; prior military or government experience a plus

Skills Required

• Strong verbal and written communication, data entry accuracy, MS Office proficiency, organizational/time management skills, problem-solving, adaptability

Competencies Required

• Customer focus, professionalism, reliability, confidentiality, teamwork, multi-tasking ability, initiative, ability to follow protocols and procedures

Ancillary Details Of The Roles

• Serves as first point of contact for clients, providing essential support to Military & Family Readiness Center operations and ensuring smooth client intake and service coordination
• Supports administrative data systems and reporting functions critical to operational tracking and compliance, contributing to continuous improvement and mission-readiness for USAF/M&FRC

Other Details

• Requires adherence to base security and pandemic protocols; uses government-provided equipment; primarily on-site role at Ellsworth AFB; may require flexible schedule to support mission needs

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Additional Information

As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.

CORE COMPETENCIES

• Teamwork the ability to foster teamwork collaboratively as a participant and effectively as a team leader
• Leadership the ability to guide and lead colleagues on projects and initiatives
• Business Acumen understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication ability to effectively communicate to stakeholders of all levels orally and in writing
• Motivation persistent in pursuit of quality and optimal client and company solutions
• Agility ability to quickly understand and transition between different projects, concepts, initiatives, or workstreams
• Judgment exercises prudence and insight in the decision-making process while being mindful of other stakeholders and long-term ramifications
• Organization the ability to manage projects and actions and prioritize tasks

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OTHER REQUIREMENTS

• Business Tools understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary.
• Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors
• Curiosity the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
• Humility exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference
• Willingness - to constantly learn, share, and grow and to view the world as their classroom

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BENEFITS AND HIGHLIGHTS

ProSidian Employee Benefits and Highlights: Your good health and well-being are essential to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. We are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently includes the following for Full-Time Employees:

• Competitive Compensation: The pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. The Company contributes a fixed dollar amount each month towards the Plan you elect for medical and dental benefits. Contributions are deducted on a pre-tax basis.
• Group Medical Health Insurance Benefits: ProSidian partners with BC/BS to offer a range of medical plans, including high-deductible health plans or PPOs. |||