Front Desk Agent

BN Management Co

OB DESCRIPTION- Hotel Desk AgentSummary/ObjectiveThe hotel desk agent greets and welcomes guests to the establishment and makes them feelcomfortable in their environment.Essential Functions.1. Greets and welcomes guests.2. Assigns rooms and keys. (never giving out room number out loud)3. Maintains room availability.4. Collects and distributes cash handling for hotel5. Prepares bills and collects payment for visits.6. Assists in solving billing discrepancies.7. Answers inquiries regarding hotel area and services.8. Secures patrons' valuables in the safe.9. Provides suggestions of places to visit eat and shop.10. Answering phone is using correct brand verbiage.11. Maintains hotel records.12. Insure the safety of our guest's property assets; never open door for guest's who forgottheir key (redirect them back to the front desk) Hilton PEP is helpful BN Management Co is an EEO Employer - M/F/Disability/Protected Veteran Status

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Vacancy posted 6 hours ago

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